Field Service Technician
Mooresville, NC
Description
About Factory Cleaning Equipment by Jon-Don LLC:
Started in 1994, Factory Cleaning Equipment by Jon-Don LLC (FCE) has grown to be one of the largest suppliers of floor sweepers and scrubbers. This was accomplished by having great service, excellent machines, and the fastest parts delivery in the industry. In recent years, FCE has become a market leader in online sales of machines, parts, and chemicals.
Now is your chance to get in on the ground floor of an amazing company. The industrial cleaning equipment market continues to grow and maintain very high-profit margins. The possibilities for growth within our company are endless. Hard work never goes unnoticed. You will get out what you put into your career with Factory Cleaning Equipment by Jon-Don LLC. We have worked very hard at creating a fun and cooperative work environment with a great work/life balance. We host several fun employee events throughout the year, such as a holiday party and baseball game outings!
Factory Cleaning Equipment by Jon-Don LLC. is a market leader in the industrial floor cleaning machine and chemical industry. With offices in Aurora, IL, Charlotte, NC, Lakeland, FL, Euless, TX, and Savannah, GA selling the top brands of industrial cleaning equipment and our private branded cleaning chemicals we have achieved double-digit profit growth for each of the last 5 years.
Job Description:
APPLY NOW! $1000 SIGNING BONUS
The Field Service Technician is responsible for assisting with the activities of the overall Service functions.
This position will provide labor and skilled support to Service Manager and mechanics in the operation and maintenance of equipment. This position may drive equipment to customers, start/monitor equipment, perform routine maintenance or clean equipment in our service center.
Essential Duties and Responsibilities
The essential functions include, but are not limited to the following:
Perform service and maintenance on customer and company assets
Work with dispatch team on scheduling and completion of in shop and field work
Effectively communicate with the customer in regards to equipment repairs needed
Maintain an accurate truck inventory of company parts issued
Talk with customers regarding other company products offered
Perform inspections on company assets for general upkeep
Work-with and train customers on proper use of equipment
Input accurate service notes for customer and company assets serviced
Upholding professionalism by providing courteous customer service to visitors, clients, and vendors
Perform other duties as assigned
Requirements
Requirements
Minimum Qualifications (Knowledge, Skills, and Abilities)
High school diploma or G.E.D. equivalent required
Two or more years of electrical and mechanical diagnosis and repair experience required
Experience with hydraulic systems, gasoline, and propane powered engines, a plus.
Equivalent combination of education and/or experience will be considered
Clear understanding of mechanical, electro-mechanical, servo-electric, electrical, and hydraulic control devices
Excellent computer skills
Must be a self-starter
Ability to read electrical diagrams
Must be able to use a multimeter
Must have own tools, specialty tools will be furnished by the company
Must possess proficient ability to communicate in English in oral and written format
Ability to maintain a high level of accuracy in preparing and entering data
Ability to effectively apply analytical and problem-solving skills
Excellent time managing skills with the ability to multi-task, prioritize, and meet deadlines
Physical Demands and Work Environment:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions. While performing the duties of this position, the employee is regularly required to talk or hear. The employee frequently is required to use hands or finger, handle, or feel objects, tools or controls. The employee is required to stand; walk; sit; reach with hands and arms. The employee must regularly lift and/or move up to 60 pounds. Specific vision abilities required by this position include close vision, distance vision, peripheral vision, and the ability to adjust focus. The noise level in the work environment is usually high.
Benefits/Health Plans:
Medical, Dental, and Vision insurance coverage
Free life insurance for all full-time employees
Flexible spending accounts
401k Program: Jon-Don matches 50% of employee contributions up to 4%
Paid Holiday and Flex Floater Days
PTO: 3 weeks within the first year as State Law Requires
Sick and Safe time off: As State Law Requires
Employee Referral Program
Employee Discounts
Wellness Perks
