Service Dispatcher

Service Dispatcher

29 Mar 2024
North Carolina, Raleigh / durham / CH, 27601 Raleigh / durham / CH USA

Service Dispatcher

Why work for us? 6 & Fix has been serving the Triangle area for over 15 years. We have a strong company culture, and work-life balance is something we value for our employees. We understand the importance of liking where you work and we strive to create an atmosphere fostering positive working relationships, open communication and continued learning. We host monthly employee appreciation breakfasts, and local sporting events nights, among other activities that allow team members to create friendships. We understand the importance of job security in today's environment and pride ourselves on keeping a steady stream of work, in a mostly seasonal industry. We have found that the best way to provide superior customer service is to have a team that is satisfied with the work they do! To learn more, please visit our website at: 6andfix.com

Pay Rate: $38k/year to $52k/year depending on experience

Hours: 4-day a week schedule from 8:00 am to 6:00 pm. Wednesday through Saturday or Sunday through Wednesday schedule available

What we offer:

100% coverage for medical premium through Blue Cross / Blue Shield

Supplemental AFLAC plan (including short-term and long-term disability)

Dental / Vision Insurance

401k with 50% company match up to 6%

32 hours of PTO

40 hours of vacation

6 paid holidays

Corporate discount program

2,000 online courses available for continuing education!

Employee appreciation rewards program

Responsibilities:

Maintain the Service Technicians daily schedules

Maintain customer database with current information

Clear and concise communications with the department managers, employees, and company customers

Keeping customers appraised as the company schedule and requested lead-times

Provide accounting with maintenance contract billing information

Required Qualifications:

2+ years of administrative experience

Dispatching experience preferred

High School diploma or equivalent (minimum)

Ability to pass a drug and background check

HVAC or related industry experience a plus

Advanced communication skills; written and verbal

Proficient in Microsoft Office: Word, Excel, Outlook

Knowledge of dispatching software preferred

Prioritization and organizational skills

High attention to detail with the ability to complete tasks and follow through

Works successfully in a fast-paced environment

Geographical knowledge of service area and map reading skill

For more information, or to APPLY NOW, please visit: https://6andfix.prevueaps.com/jobs/285175-93701.html

PLEASE NOTE: WE DO NOT ACCEPT APPLICATIONS VIA EMAIL, PHONE, OR WALK INS. ONLY APPLICATIONS RECEIVED THROUGH THE PROVIDED LINK WILL BE CONSIDERED.

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