Regional Director, Revenue Management, North America

Regional Director, Revenue Management, North America

10 Jan 2025
North Carolina, Toronto 00000 Toronto USA

Regional Director, Revenue Management, North America

Reporting to the Vice President, Revenue Management Performance, the Regional Director of Revenue Management will be responsible for maximizing incremental profitable revenue for multiple hotels in a dedicated region. This is accomplished through the strategic coordination of revenue management, regional sales & marketing, Digital Marketing and distribution teams; identifying and optimizing processes and procedures related to these disciplines, organizing and facilitating ongoing training and education on Commercial success and business acumen with the aim of creating and growing a culture of Total Hotel Profit optimization. The RDRM supports the development of internal talent, identifying future RM leaders and mentoring current DRM’s into meaningful contributors to the success of their hotels.Essential Duties and Responsibilities — (Key Activities)Strategic Planning and ImplementationConsults with hotel revenue teams and Commercial functions (Sales, Marketing, Digital) to develop strategies to maximize revenue opportunitiesUnderstands and provides support during budgeting and marketing plan creation and participate in budget review and approval process at hotel levelRevenue OptimizationIdentifies best practices of revenue or profit enhancing strategies and facilitates sharing and implementation across the RegionPilots and Executes on new functionality available in the region, providing valuable feedback and areas for enhancementsIdentifies areas of incremental revenue opportunity through regular  property visits, regional meetings, and conference calls Identifies new/underutilized areas of high potential for incremental revenue                                                                         Performance Monitoring and ReportingReviews month end performance and works with hotels in the areas to drive incremental revenue such as: forecasting, action planning, pricing, market mix analysis, channel management, inventory management, up selling, and othersMonitors key indicators of hotel performance and third party data sources to identify revenue opportunitiesStays abreast of changes in the marketplace and other environments that may affect it such as dynamics of the Global, National, Regional & Local Political and Economic Market, local Competitors and all demand generators for the destination.Ensures properties optimally use, and measure performance on all distribution channels and ensure that fair market share is achieved if not surpassed - Brand.com, GDS, OTA channels.Team Leadership and DevelopmentProvides orientation and transition support and training for new RM roles in the regionMentors, develops and teaches DRM’s and builds RM knowledge for other hotel RevPro constituentsAssists in all recruitment efforts for hotel DRM’sProvides subject matter expert guidance in performance evaluation of RM positions in the hotelImproves comprehension and use of our CRS, PMS, reporting, BI Tool and information management systems to support better decision makingStakeholder CollaborationWorks with Revenue Management, Sales, Digital Marketing, GRC, on education and implementation of all facets of the Regions Distribution Strategy including reporting, channel management, pricing, market mix, and planningWorks closely with the property Commercial teams to identify Revenue Management needs and to develop education to address those needs.Collaborates with Hotel Executive Committee to foster a RM Culture of Total Hotel Profit Optimization using the RevPRO platform, applying principles and training of Restaurant RM and Spa RM to all revenue generating departments at the hotelWorks with all areas of the organization to enhance our Accor Brands and to ensure that both corporate and hotel strategies are congruent with this goalActively participates in the greater RM community in the respective RegionWork with development team on feasibility study for new hotel projects within the regionContribute creation of brand tactical campaigns to drive business during need periods                

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