The Restaurant Manager assists the Restaurant Assistant General Manager (AGM) in the day-to-day operations of Eataly’s full-service restaurants. Reports to the Restaurant AGM and oversees front-of-house restaurant staff including servers, bartenders, food runners, hosts, bussers and barbacks.Supports the Restaurant AGM with hiring, assigning, training, evaluating and terminating employeesDocuments, investigates, escalates and resolves all employee and guests incidentsProvides a steady presence on the floor, monitoring guest, food and team member serviceEnsures exceptional service standards are consistently met and that activities are carried out effectivelyInspects dining room and storage areas to ensure compliance with health and safety regulationsEstimates front-of-house food and beverage needs, and supervises intake orders to ensure specificationsReviews financial information such as sales, inventory and costs to monitor budgetMeets with dining room and bar personnel to plan restaurant activities, special events, share information, etc.Documents, investigates and resolves employee and guest incidentsPerforms other duties as required or assigned
