Under general supervision, in an in-bound live web-chat and email ticket environment, Support Representatives will provide customer support including but not limited to account, general, and technical support. Support must be provided professionally and personally, utilizing clear written communication and will apply appropriate translation tools as necessary. Support Representatives are required to perform other work as necessary to ensure smooth operation of the team environment and department.This role will begin remotely, with the possibilityof working in-office as well. Status: SeasonalContract with a projected end date ofMarch 2021. Projected Contract End date is subject to change based upon forecasting and business needs Salary:$12/ hour Location: Cary, NC
Core Hours: Based upon your availability and the needs of the business, you will be assigned to one of the followingshiftsand will workbetween 30-40 hours per week within that shift window. Weekend availability and schedule flexibility are required.
Shift Availability #1-3: You will be scheduled for 4 or 5 shifts per week and they can be anywhere from 4 - 9 hours in length.
Shifts Availability #4-5: You will be scheduled for 3 or 4 shifts per week and they can be anywhere from 4 – 11 hours in length.
Ubisoft is committed to creating an inclusive work environment that reflects the diversity of our player community. We are an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to their race, ethnicity, religion, gender, sexual orientation, age or disability status.