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Under general supervision, in an in-bound live web-chat and email ticket environment, Support Representatives will provide customer support including but not limited to account, general, and technical support. Support must be provided professionally and personally, utilizing clear written communication and will apply appropriate translation tools as necessary. Support Representatives are required to perform other work as necessary to ensure smooth operation of the team environment and department.
This role will begin remotely, with the possibilityof transitioning back to our Cary, NC office; qualified candidates should be able to work effectively in a remote setting as well as in-office Status: SeasonalContract Projected Contract End date is subject to change based upon forecasting and business needsSalary:$12/ hour Additional $2.50/hour for any time worked between 12am and 3am Location: Cary, NC Core Hours:The Ubisoft CRC is a contact center that services our players across North, Central and South America and is staffed from 9am- 3am, 7 days a week. Based upon your availability and the needs of the business you should expect to workbetween 30-40 hours per week within an assigned shift window. Weekend availability and schedule flexibility are required
Ubisoft is committed to creating an inclusive work environment that reflects the diversity of our player community. We are an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to their race, ethnicity, religion, gender, sexual orientation, age or disability status.