Description If you love building solid customer relationships, this customer service role via Robert Half might be for you. This Customer Service Representative position could be an excellent career opportunity for you, if you are articulate and highly-skilled in managing computer tasks, and ensuring complete customer satisfaction before, during and after all touch points. If you enjoy plugging in the data, and using Salesforce, Oracle or Netsuite or any other type of CRM. Apply NOW!Your responsibilities
Receive and send written business correspondence
Organize and route incoming telephone calls
You will likely support business development and client referral goals by actively cross-selling and referring customers
Provide accurate, friendly customer service in a timely fashion
Requirements
Proven ability to navigate multiple computer systems, applications, and utilize search tools to find information
Demonstrated talents in communicating and interacting with clients/customers, both internal and external
Strong communication and interpersonal skills (verbal, written, and listening)
Excellent customer service and office administrative skills
Proven experience going the extra mile to solve complex customer inquiries via extensive research
Proven knowledge of Coordinate Travel Arrangements
Strong familiarity with CRM
Call Center Customer Service experience
Salesforce experience preferred
Arranging Travel experience
Well-founded grasp of Spanish Language (NOT REQUIRED, but Preferred )
Advanced Microsoft Office skills
We are looking for a service 'champion' who knows how to go the extra mile for individual customers and strives to deliver personalized, quality service in every interaction. If this aligns with your experience or career goals, don't hesitate to contact us todayRobert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.© 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https:///www.roberthalf.com/us/en/terms) .
