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JOB SUMMARY:MUST HAVE SECURITY EXPERIENCE
The Account Manager performs on-site quality assurance inspections of customer locations to ensure quality customer service level expectations are met by Security Officers. Responsibilities include:
Conduct on-site quality assurance inspections as directed by branch management.
Maintain consistent management practices that promote low turnover, Non Billable Overtime, and excellent
service to our customer.
Maintain a proper and sustained documentation process of all disciplinary actions, incidents, and overall
daily activity will be practiced.
Maintain correct documentation with DAR's and Incident Reports.
Maintain an active and consistent communication pipeline with the client. This includes officer discipline and incident reporting with respect to the client site location.
Complete other duties as assigned.
JOB SKILLS AND RESPONSIBILITIES:
High School Diploma or equivalent required.
At least 3 years of security experience is required.
Must have a valid state security officer license, if applicable.
Must have a valid driver's license and acceptable driving record.
Must have the ability to train employees to perform tasks.
Basic knowledge of Microsoft XP, Office, and Excel. AS400 experience a plus.
Must be able to work in a fast-paced working environment.
REQUIRED COMPETENCIES:
He/she must be customer service oriented.
The successful candidate will pay close attention to detail.
He/she must embody Security Innovations Protective Services values as a highly visible representative of the branch and set high standards for him/her and others.
The successful candidate will be capable of prioritizing tasks and setting priorities during the work shift.
REPLY WITH RESUME/PLEASE DO NOT REPLY WITH QUESTIONS WITHOUT POSTING RESUME
SECURITY OR MILITARY EXPERIENCE A MUST
DISCLAIMER:
All the above duties and responsibilities are essential job functions subject to reasonable accommodation. All job requirements listed indicate the minimum level of knowledge, skills and/or ability deemed necessary to perform the job proficiently. Employees may be required to perform any other job-related instructions as requested by their supervisor, subject to reasonable accommodation. This document does not create an employment contract, implied or otherwise, other than an "at will" employment relationship.
