Join our team as a Front Office Agent on a part-time basis (1-2 days a week) at our prestigious hotel in the heart of Amsterdam. You will be delivering warm, authentic, unforgettable service that makes every guest feel valued and at ease.We're looking for a friendly and professional individual with a hospitality DNA to be the face of our establishment, ensuring our guests have an exceptional experience from check-in to check-out. Be ready to: Welcome and greet guests upon arrival, providing a warm and inviting atmosphereProcess check-ins and check-outs efficiently, handling all related paperwork and paymentsRespond to guest inquiries and requests promptly and courteouslyCoordinate with housekeeping and maintenance departments to ensure room readiness and a smooth-seamless serviceHandle guest complaints and resolve issues in a professional and timely mannerProvide information about hotel amenities, local attractions, and transportation optionsMaintain accurate guest records and hotel information using property management softwareEnsure compliance with hotel standards and safety procedures
