Health Insurance Customer Service Representative

Health Insurance Customer Service Representative

12 Jul 2024
North Dakota, Bismarck, 58501 Bismarck USA

Health Insurance Customer Service Representative

About us:Pinnacle Employee Benefits is a ND-based insurance brokerage firm. Our offices are led by a husband and wife team that strive to provide a professional, but engaging and relaxed, work atmosphere. Our team's main goal is to help clients find and maintain the best health insurance, executive benefits and retirement plans.Job description:We are seeking a reliable, proactive, and professional team member to provide full-time administrative and customer service support in our Bismarck, ND office. Candidates must be organized and self-motivated, possess superior communication skills and a flexible attitude, and excel at multi-tasking in a fast-paced environment.Applicants must:

Be able to pass a background check and drug test

Have at least one year of experience in the finance or insurance industry

Have at least one year of experience in customer service in an office environment

Be proficient in Microsoft Outlook, Word and Excel

Have Health and Life insurance licenses for ND, or be willing to acquire these within 90 days of hire

Be available to work in-office (hybrid/remote work is not available for this position)

Responsibilities include, but are not limited to:

Greeting clients, answering/directing calls and taking detailed messages

Booking appointments and entering client info into database

Scanning, copying and filing

Replenishing office supplies/brochures

Providing service for clients with their current insurance/benefit plans

Once licensed, conducting meetings with clients for new sales and insurance renewals

Compensation includes:

Starting Wage of $18.00 - $22.00/hour (based upon job skills and experience)

Paid Time Off and Paid Holidays (available for immediate use)

Health Insurance (with partial employer-paid premiums)

Short Term Disability, Long-Term Disability and Life Insurance (with fully employer-paid premiums)

Simple IRA (with 3% employer-match)

Flexible Summer Hours (to enjoy more of the ND sunshine!)

Job Details

Jocancy Online Job Portal by jobSearchi.