As a Clinical Services Implementation Specialist (CSIC) you will lead the clinical implementations of HPM (Hospital Patient Monitoring) solutions with customers in the Serve as a clinical resource to patient monitoring customers in Southern ID, Northern Colorado, Montana, North Dakota, South Dakota or Wyoming.Your role:
In this role you will consult and partner with customers, Customer Project Managers, Clinical Solutions Delivery Consultant (CSDC), Clinical Solution Workflow Consultant (CSWC), and sales to design, plan, and oversee delivery and position of complex HPM solutions throughout the customer lifecycle (could be single or multi-year engagements). You will have responsibility for managing the overall scope, budget, and resources for the clinical solutions.
You will participate in the development of new solutions (services and/or product functionality) and hold a specialty, or multi-specialty role(s).
You will configure or manages the configuration of various components and software revisions of complex Philips solutions to accommodate Application and/or operational workflow in the customer’s environment.
Will be responsible for conducting workflow analysis and consulting on workflow changes that need to occur with the implementation of new functionality or solutions.
You will capably guide the customer in the testing of workarounds, clinical integration, and new functionality of Philips solutions and coach and educates customers in the use of complex situations for multiple solutions.
You will analyze the customer’s existing workflow and facilitates proper change management in the clinical or operational environment, ensures proper testing of the system and establishes a comprehensive training plan to provide for a smooth transition of the solution to the customer.
Attend seminars and training sessions necessary to maintain appropriate level of professional competence and/or licensure.
Identify application issues, investigate, and resolve issues or identify potential defects.
This position requiresovernight travel, estimated to be 75%- that could look like departing your house on Sunday evening for a Monday meeting, and returning Monday or Tuesday, or it could be departing on another day of the week and returning same or different day. There could be weeks requiring travel to multiple hospital sites, all depending on work planned for the week.
You're the right fit if:
You have a Bachelor’s degree in nursing or a related science and at least 5 years of related clinical experience or equivalent combination of education and experience, or a Master’s degree with a least 3 years of related experience. You also possess a current nursing license.
You preferable have previous experience with Philips Patient Monitoring products.
You have previous IT Project Manager; Certified PM (PMP) is preferred.
You have experience using Word, Excel, PPT (Sales Force)
Ideally you will have the following or similar certifications:
Consulting course (ex. E2C)
Change Management Course (ex. Internal Philips Change Management Course)
Business Improvement Processes (ex. Six Sigma)
Project Management Associate (PMA) and/or Project Management Professional (PMP)
Nursing Informatics Certification (ANA)
You are experienced and skilled with consulting and negotiation.
You have experience with data analysis.
You must be able to meet all customer specific mandates such as vaccinations and or screening tests.
You must be able to successfully perform the following minimum Physical, Cognitive and Environmental job requirements with or without accommodation for this Clinical (https://www.careers.philips.com/na/en/clinical-support-physical,-cognitive-and-environmental-pce-job-requirements) position.
You’re a road warrior and are comfortable with travel overnight 75% of the time.
About PhilipsWe are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help improve the lives of others.
Learn more about our business (https://www.philips.com/a-w/about.html) .
Discover our rich and exciting history. (https://www.philips.com/a-w/about/our-history.html)
Learn more about our purpose. (https://www.philips.com/a-w/about/environmental-social-governance/our-purpose)
Read more about our employee benefits (https://www.careers.philips.com/na/en/best-employee-benefits) .
If you’re interested in this role and have many, but not all, of the experiences needed, we encourage you to apply. You may still be the right candidate for this or other opportunities at Philips. Learn more about our commitment to diversity and inclusion here (https://www.careers.philips.com/global/en/diversity-and-inclusion) .Philips Transparency DetailsThe pay range for this position is $76475to $131,100 annually. The actual base pay offered may vary depending on multiple factors including job-related knowledge/skills, experience, business needs, geographical location, and internal equity.In addition, other compensation, such as an annual incentive bonus, sales commission or long-term incentives may be offered. Employees are eligible to participate in our comprehensive Philips Total Rewards benefits program, which includes a generous PTO, 401k (up to 7% match), HSA (with company contribution), stock purchase plan, education reimbursement and much more. Details about our benefits can be found here (https://www.careers.philips.com/na/en/best-employee-benefits) .At Philips, it is not typical for an individual to be hired at or near the top end of the range for their role and compensation decisions are dependent upon the facts and circumstances of each case.Additional InformationUS work authorization is a precondition of employment. The company will not consider candidates who require sponsorship for a work-authorized visa, now or in the future.Company relocation benefits will not be provided for this position. For this position, you must reside in Southern ID, Northern Colorado, MT, ND, SD or WY and within 1 hour of a major airport.It is the policy of Philips to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, ethnicity, religion, gender, pregnancy/childbirth, age, national origin, sexual orientation, gender identity or expression, disability or perceived disability, genetic information, citizenship, veteran or military status or a person’s relationship or association with a protected veteran, including spouses and other family members, marital or domestic partner status, or any other category protected by federal, state and/or local laws.As an equal opportunity employer, Philips is committed to a diverse workforce. In order to ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veterans' Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants that require accommodation in the job application process may contact 888-367-7223, option 5, for assistance.Equal Employment and Opportunity Employer/Disabled/Veteran
