JOB SUMMARY:Provide clerical and administrative support to the Bank employees as well as our customers. Open new accounts following well defined banking procedures and cross-sell bank products. Community involvement to enhance Bank visibility is encouraged.DUTIES:
Perform receptionist duties including answering the phone, greeting customers, answering customer questions and directing customers within the Bank.
Performs clerical and administrative duties for Loan Officers.
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- Open new accounts and gather supporting documentation. Cross-sell bank products and services.
- Handle customer questions regarding deposits and debit card account maintenance.
- Act as a primary back-up for the teller line as needed.
- Maintain scholarship and friendship accounts.
- Perform daily duties including: deposit check-off, process deposit reports in director, deceased reporting and check orders.
- Process wire transfers for the branch.
- Prepare month-end account open/close report.
- Coordinate office specific branch items such as seasonal decorating, staff events or bank marketing events, donation requests and photos and ordering of office supplies.
- Additional duties may be assigned from time to time which are deemed to be within the employees capabilities.CORE RESPONSIBILITIES:
Attention to detail.
Ability to exercise sound judgment and to observe the highest degree of confidentiality in the handling of information.
Ability to adapt to different various questions or situations that may present themselves.
Thorough understanding of banking products and services.
Ability to communicate and interact effectively with the public and co-workers.
Professional demeanor in appearance, interpersonal relations, work ethic and attitude.
Ability to adhere to Bank Policies and Procedures.
