SummaryLead the North American Pharma Liquid service business to achieve strategic growth and operational excellence while directing the regional Service Sales team in contract management, sales support, and cross‑border business development.Key ResponsibilitiesDevelop and lead the regional Service Sales function to achieve state-of-the-art performance in both volume and operational excellence.· Lead the team to manage the full service sales lifecycle — from initial customer contact through ongoing, sustainable service contract support for the product’s lifetime — ensuring alignment with business objectives.· Own the regional services order intake target; perform regular performance reviews, prepare strategic reports, and track key metrics to enable data-driven decision making.· Drive business development and growth initiatives in collaboration with regional service operations to maximize contract sales revenue and margin.· Manage a regional team of Service Sales Managers, ensuring delivery of client-focused solutions and overseeing their professional development.· Administer customer and agent contracts, including NDAs, ensuring compliance and timely execution; coordinate on regional key accounts with the Key Account Leader.· Oversee service representation at trade shows to strengthen brand visibility and market positioning.
