Customer Service Representative (Temp to Hire)

Customer Service Representative (Temp to Hire)

30 May 2025
Ohio, Akron / canton 00000 Akron / canton USA

Customer Service Representative (Temp to Hire)

SUMMARY

To provide administrative support of sales in dealing with customers and requirements necessary to manufacture products to specification. Work closely with sales, management, manufacturing, prepress, along with prospects & customers to ensure proper handling of our accounts.

RESPONSIBILITIES

Basic understanding of Flexographic printing process, tooling, materials, and applications

Process incoming orders, quotes, MAPS, and proofs, via fax, email, and phone

Maintain awareness of customer orders throughout the process flow

Process electronic art & proofs for prepress

Possess knowledge of various types of product applications

Assist customers with technical requests

Work with sales, customers, and prospects on business opportunities.

Handle assigned accounts and maintain organized files and notes

Work closely with the manufacturing team processing orders.

Work closely with the prepress team in processing electronic files, preflight, and proofs.

Utilize the Radius operating systems to process MPI work

Adhere to our company policies and procedures along with Safety procedures.

QUALIFICATIONS

Detail Oriented

Multi-task oriented

High professional standards and conduct

Display good organizational & communicative skills

Be dependable, on time for shift start, and regular attendance

Working knowledge of Microsoft operating system and Google platform

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