Job DescriptionWe are seeking a highly motivated and customer-focused Call Center Representative to join our team. In this role, you will be the first point of contact for our clients' customers, providing solutions and support over the phone. Your communication skills and ability to handle a variety of inquiries with professionalism will be essential to your success in this role.ResponsibilitiesAnswer incoming calls and respond to customer inquiries in a professional mannerProvide accurate information about products, services, or account statusResolve customer concerns and escalate complex issues when necessaryDocument customer interactions and maintain detailed recordsFollow communication scripts and standard proceduresMeet performance goals, including call handling time and customer satisfaction
