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Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Interactive, Technology and Operations services—all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 674,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities. Visit us at www.accenture.com. In today’s business environment, growth isn’t just about building value—it's fundamental to long-term business survival. So how do organizations sustain themselves? The key is a new operating model—one that's anchored around the customer and propelled by intelligence to deliver exceptional experiences across the enterprise at speed and at scale. You will deliver breakthrough business outcomes for clients—by harnessing talent, data and intelligence to revolutionize their operating models. Operations is one of four services that make up one Accenture –the others are Strategy and Consulting, Interactive and Technology. Within Operations, we are growing our Digital Inside Sales (DIS) team. Our transformational approach to sales brings clients the right combination of expert technical sellers and innovative technology, powered by data and insights. Technical Partner Success Manager (Tech PSM) for Microsoft OEM (Original Equipment Manufacturer) campaign is a key role in technical enablement and operational support of Microsoft Local Device Partners (LDPs) and Accenture sellers worldwide. Tech PSM role ensures Partners have access to Microsoft tools to deploy and attach Microsoft Suite and Servers.Business Relationship Owner: Builds coalition of support (technical and business) with a set of partners in geographical area. Defines and follows specific roadmap of partner enablement in agreement and conjunction with Microsoft OEM organization, aligning technology outcomes to partner business strategy. Digital Transformation Leader: Leads, drives and manages engagements with partners for continued enablement according to established technological roadmaps and milestones. Enables partners to set up the Imaging & Deployment environment. Trains partners in setting up tools, optimizing existing servers, and performing server monitoring and maintenance. Provides in-depth technical first level support, troubleshooting, and solutions for partners on all aspects of the Imaging & Deployment of Windows devices solutions.Operational Excellence: Follows processes, systems, and documentation as expected; identifies issues or barriers to efficiency. Recommends improvements and partners to implement solutions. Escalates and tracks issues or questions where needed, over email and existing Microsoft tools to Microsoft experts for quick resolution.Continuous Learner: Maintains technical skills and knowledge of market trends and competitive insights; collaborates and shares with the technical community. Is a subject matter expert to partners on key Microsoft tools and processes to support OA 3.0 (MDOS, CAT, DPC, DOC).Microsoft Advocate: Is a Microsoft evangelist with customers, partners, and external communities. Provides technical training on ad hoc / as needed basis to partner and internal staff for future product releases, to be able to integrate and test solutions, according to outreach timeline / plan. Creates content schedule and delivers regular one-to-many training sessions for OEMs globally covering the Windows Deployment Framework (monthly/quarterly, depending on Microsoft topic release cycle). May represent Microsoft during customer demonstrations, lab, and tradeshow events. Acts as Microsoft internal advocate by sharing voice of partner through rhythm of business.Basic QualificationsMinimum of 3 years inside sales or customer success within tech industry
Understanding of partner ecosystems.
English speaker
Preferred QualificationsBachelor’s degree preferred
Track record of building deep technical relationships with senior IT execs in large or highly strategic accounts.
Strong interpersonal skills, excellent oral, written and verbal communications skills. Ability to successfully communicate with contacts via the phone, email, video and presentations.
Desire to work in a cooperative environment where one’s growth potential is supported by one’s abilities and attitude.
Achievement and success-driven personality.
Solid time management skills and ability to work independently or under supervision with a high level of integrity.
Advanced knowledge of the IT industry, with the capacity to learn and retain knowledge about individual products and business solutions quickly and accurately.
Broad knowledge of consultative/complex technical sales, deployment projects, architecture, design and implementation.
Demonstrated knowledge of identity, authentication, security, privacy, and compliance for cloud and hybrid solutions.
Experience using Microsoft Office Suite applications; Dynamics CRM or other CRM experience
A s required by the Colorado Equal Pay Transparency Act, Accenture provides a reasonable range of compensation for roles that may be hired in Colorado. Actual compensation is influenced by a wide array of factors including but not limited to skill set, level of experience, and specific office location. For the state of Colorado only , the range of starting pay for this role is $52,300 - $106,500 and information on benefits is here (https://www.accenture.com/us-en/careers/local/flexcareers#block-section-total-rewards) .
COVID-19 update:The safety and well-being of our candidates, our people and their families continues to be a top priority. Until travel restrictions change, interviews will continue to be conducted virtually.Subject to applicable law, please be aware that Accenture requires all employees to be fully vaccinated as a condition of employment. Accenture will consider requests for accommodation to this vaccination requirement during the recruiting process.What We BelieveWe have an unwavering commitment to diversity with the aim that every one of our people has a full sense of belonging within our organization. As a business imperative, every person at Accenture has the responsibility to create and sustain an inclusive environment.Inclusion and diversity are fundamental to our culture and core values. Our rich diversity makes us more innovative and more creative, which helps us better serve our clients and our communities. Read more here (https://www.accenture.com/us-en/about/inclusion-diversity/us-workforce) Equal Employment Opportunity StatementAccenture is an Equal Opportunity Employer. We believe that no one should be discriminated against because of their differences, such as age, disability, ethnicity, gender, gender identity and expression, religion or sexual orientation.All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.Accenture is committed to providing veteran employment opportunities to our service men and women.For details, view a copy of the Accenture Equal Opportunity and Affirmative Action Policy Statement (https://www.accenture.com/acnmedia/Careers/PDF-9/Accenture-Annual-Policy-Statement-Regarding-EEO-2018-Applicant.pdf) .Requesting An AccommodationAccenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired.If you would like to be considered for employment opportunities with Accenture and have accommodation needs for a disability or religious observance, please call us toll free at 1 (877) 889-9009, send us an email (https://www.accenture.com/us-en/contact-us) or speak with your recruiter.Other Employment StatementsApplicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States.Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration.Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information.
