Patient Services Representative, Primary Care

Patient Services Representative, Primary Care

11 Oct 2024
Ohio, Cincinnati, 45201 Cincinnati USA

Patient Services Representative, Primary Care

At UC Health, we're proud to have the best and brightest teams and clinicians collaborating toward our common purpose: to advance healing and reduce suffering.As the region's adult academic health system, we strive for innovation and provide world-class care for not only our community, but patients from all over the world. Join our team and you'll be able to develop your skills, grow your career, build relationships with your peers and patients, and help us be a source of hope for our friends and neighbors.UC Health is committed to providing an inclusive, equitable and diverse place of employment.The patient services representative will serve as the main point of contact for all patients. This position will interact with all patients as they enter, leave, or request assistance within any of our facilities. The patient services representative will exemplify customer service while ensuring each patient interaction is handled with care.About UsAbout the Team

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  • At UC Health, we\'re proud to have the best and brightest teams and clinicians collaborating toward our common purpose: to advance healing and reduce suffering.

  • At UC Health, we\'re proud to have the best and brightest teams and clinicians collaborating toward our common purpose: to advance healing and reduce suffering.

  • At UC Health, we\'re proud to have the best and brightest teams and clinicians collaborating toward our common purpose: to advance healing and reduce suffering.

  • Overview

  • 3267 Westbourne Ave,Cincinnati,Ohio,45248,United States of America DaVita is seeking a Patient Care Technician who is looking to give life in an outpatient dialysis center. You can make an exceptional difference in the lives of our patients and their families dealing with end-stage renal failure or chronic kidney disease. Do you desire to deliver care in an empathetic, compassionate way - the way you\'d want your own care to be? If you haven\'t considered Nephrology before, read on as we think that you should. Joining DaVita as Patient Care Technician (PCT) is an exciting opportunity to jump start your career in the health care industry! With paid, extensive training, you will gain the skills needed to care for our patients and build a network of other health care professionals across the geography where you live. Once you have successfully completed training, you will join a holistic team of care professionals - including nurses, dietitian, social workers, and other experienced PCTs - to care for our patients. It\'s not a job, it\'s giving life and a career based on passion and purpose. DaVita - which is Italian for \"giving life\" - is working to provide quality service to patients, partners, and teammates. Our mission is to be the Provider, Partner, and Employer of Choice. Our PCTs also find DaVita professionally fulfilling. To help advance your career, we offer clear paths to higher levels of responsibility and compensation through our Clinical Ladders program. Through DaVita\'s Bridge to your Dreams program, teammates who have been in their role for six consecutive months and in good standing, are eligible to receive tuition assistance up front to pursue their dream of becoming a DaVita RN and getting their Associates Degree in Nursing. We also have dedicated training to become a Facility Administrator, and training to become a Regional Operations Director. Your success is driven by your performance and desire. Some details about this position: No Dialysis experience is required. Training may take place in a facility or a training clinic other than your assigned home clinic Potential to float to various clinics during and after your training You must have a flexible schedule and be able to work mornings, evenings, weekends, and holidays What you can expect: Direct Patient Care. Spend the majority of your day in direct one-on-one patient care to provide safe, comfortable and hygienic dialysis treatment. Our PCTs care for multiple patients. Technician Duties. To monitor patients before, during and after dialysis treatment including measuring and recording stats, patient observations, and hemodialysis machine setup. Please note you will have exposure to blood and needles. Building long-term relationships with your patients who are suffering from end stage renal disease and are receiving treatment on average 3 times/week. You will also be responsible for educating patients on Kidney Dialysis related topics. Team. Cross functional team of clinicians including technicians, nurses, dietitians, social workers and leadership. PCTs work under the supervision of a RN. What we\'ll provide: DaVita Rewards package connects teammates to what matters most including: Comprehensive benefits: Medical, dental, vision, 401(k) match, paid time off, PTO cash out Support for you and your family: family resources, EAP counseling sessions, access Headspace, backup child and elder care, maternity/paternity leave, pet insurance, and more Paid training Requirements: Desire to enter the health care field to care for other people in need High school diploma or equivalent Must be comfortable working around blood and needles Must be comfortable mixing acid or bicarb Physical and mental ability to work long hours (some shifts are 12+ hours) on your feet so wear comfortable shoe

  • At UC Health, we\'re proud to have the best and brightest teams and clinicians collaborating toward our common purpose: to advance healing and reduce suffering.

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