We are seeking a detail-oriented and proactive Service Account Coordinator to support our client service operations. In this role, you will act as a central point of communication between clients and internal teams, ensuring smooth processes, timely follow-ups, and outstanding service delivery. This position is ideal for someone who excels in coordination, organization, and professional communication.ResponsibilitiesServe as the primary contact for assigned client accounts, ensuring timely responses and effective communication.Coordinate service activities, project timelines, and operational updates across internal departments.Track client needs, follow up on requests, and ensure all deliverables meet established quality standards.Maintain accurate records, documentation, and performance reports.Assist with onboarding new clients and supporting service improvements.Identify workflow gaps and propose solutions to enhance operational efficiency.
