Job Description:
Chats Cloud Cover is seeking a detail-oriented and customer-focused Data Entry Customer Service Representative to join our growing team in Cleveland, OH. The ideal candidate will be responsible for handling customer inquiries, entering data accurately into internal systems, and ensuring client satisfaction through professional communication.Responsibilities:Accurately input and update customer data into company databasesRespond to customer inquiries via phone and email in a professional mannerResolve basic issues or forward complex concerns to appropriate departmentsMaintain records of customer interactions and transactionsPerform regular data audits to ensure quality and consistencyCollaborate with team members to improve internal processes and workflow
