Intake Services Manager

Intake Services Manager

05 Aug 2024
Ohio, Cleveland, 44101 Cleveland USA

Intake Services Manager

REM Community Services , a part of the Sevita family, provides community-based services for individuals with intellectual and developmental disabilities. Here we believe every person has the right to live well, and everyone deserves to have a fulfilling career. You’ll join a mission-driven team and create relationships that motivate us all every day. Join us today, and experience a career well lived.SUMMARYTo manage all activity around the referral intake and placement processes within the state. Receives and reviews referrals as well as matches potential individuals with homes utilizing clinical principles. Collaborates with the Regional and Area Directors through the placement process and maintains ongoing contact with placement referral sources.ESSENTIAL JOB FUNCTIONSTo perform this job successfully, an individual must be able to satisfactorily perform each essential function listed below.

Participates as a member of the State Management Team.

Work in partnership with the Regional and Area Directors to ensure that commitments made to the individuals (participant, family, referral sources and payers) are within the scope of the program ability to deliver.

Works in partnership with the appropriate personnel to ensure that program description and other collateral information meet the needs of the constituents.

Ensures that the Regional and Area Directors communicate responsibly with program participants, family members and payers regarding rehabilitation planning, admissions, etc.

Conducts and assists with intakes throughout the state as needed.

Conducts telephone intake with follow-up assessment interviews on appropriate referrals and secures all services that will be needed by the individual when placed.

Presents clinical assessments with preliminary treatment plan recommendations to Program Manager and/or Clinical team, in consultation with psychiatric or medical consultant as needed.

Implements the use of clinical principals to match clients with potential homes. Meets with Program Manager and/or Clinical Supervisor to review potential matches and assist in case assignments.

Assists Coordinators in locating appropriate homes when disruptions occur.

Maintains ongoing relationships with funding agencies and develops new resources through marketing presentations. Ensures sufficient amount of referrals by marketing services with funding sources.

Performs other related duties and activities as required.

SUPERVISORY RESPONSIBILITIESWorks collaboratively with the State or Executive Director managing the intake and admission processes. Orients and trains staff as needed. Resolves employee problems within position responsibilities.Minimum Knowledge and Skills required by the JobThe requirements listed below are representative of the knowledge, skill, and/or abilities required to perform the job.Education and Experience:

Bachelor’s degree preferred and five to seven years of related experience in Mental Health, Child Welfare, IDD Services

Ability to assess the placement, social and treatment services needs of the applicable population

Certificates, Licenses, and Registrations:

None required.

Other Requirements:

Travel as needed

Physical Requirements:

Sedentary work. Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.

Sevita is a leading provider of home and community-based specialized health care. We believe that everyone deserves to live a full, more independent life. We provide people with quality services and individualized supports that lead to growth and independence, regardless of the physical, intellectual, or behavioral challenges they face.We’ve made this our mission for more than 50 years. And today, our 40,000 team members continue to innovate and enhance care for the 50,000 individuals we serve all over the U.S.As an equal opportunity employer, we do not discriminate on the basis of race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, veteran status, citizenship, or any other characteristic protected by law.

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