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Salesforce Lead or Architect
Cleveland OH
The Saleforce.com Solution Architect helps customers to analyze their current architecture, define their target and develop a roadmap to implement our leading Bank Operating System built on Salesforce. You will then help them to realize the benefits of our Bank Operating System by being the Technical Lead for the Enterprise Delivery Team.
Qualifications
Bachelor of Science or Master's Degree in Engineering or Computer Science
2+ years' experience with Salesforce.com architecture experience or combination experience, education, & superior performance
Salesforce.com Developer 401 and Administrator 201 certifications
Large FI experience, particularly with the Loan Origination/Servicing Systems, Enterprise Architecture framework
Experience with the analysis, definition and implementation Solution, Information, Technical, Application Architecture based solutions
Knowledge/Experience of various data encryption methods
Passion to deliver the high quality solution to banking customers with an all-in commitment to what we do
Responsibilities
Work with nCino implementation team consisting of Banking, Configuration, Integration and Product Development SME(s) to define the work breakdown and detailed tasks
Utilize an Agile process to assess a customer's current state, determine future state, understand the gaps and put in place a repeatable systematic implementation plan for 12+ month implementations at major enterprise banks, globally
Communicate to technical, business and executive customer stakeholders to set appropriate expectations related to customer commitment and requisite resource allocation for a successful deployment and confirm schedule
Analyze the current and future state data, technical, application and business architecture needed, verify and modify recommended implementation plan based on customer input and existing/inflight customer projects
Following final solution architecture delivery recommendation by the nCino team, assist in design and troubleshooting during implementation in order to ensure final architecture meets client business needs and maintains alignment with nCino core product development direction
Assist in future communication, training structure, etc. to establish repeatable process for onboarding additional Enterprise Bank Implementation Consultants. Train on methodology including streamlining, simplification and automation of tasks
Work closely with nCino Support to resolve customer data cases
Handle multiple projects effectively while continuing to deliver exceptional quality
Work independently and prioritize time and projects appropriately
Think out of the box to come up with creative solutions to customer issues
Translate customer requirements into implementation plans
Drive customer success with a team player attitude
