For over 30 years, Schill Grounds Management has provided award-winning commercial landscaping services in Ohio. With our partner companies, we are ranked #28 in landscape companies. With over 25 locations, we service customers in Ohio; Eastern Pennsylvania; Indianapolis, Indiana; Chicago, Illinois, and Ontario, Canada.
Come join our team in Oakwood Village, Ohio!
A Landscape Operations Manager is a management position responsible to oversee daily productivity of
crews in the field, ensuring safety, quality, and productivity. All employees are expected to carry out the
company’s purpose and demonstrate our core values.
As a Landscape Operations Manager at Schill Grounds Management, you must be able to perform the
following essential functions of the job:
1. Train and strictly enforce all safety procedures and policies.
2. Ensure work is performed to the level of quality required to completely satisfy each customer.
3. Participate in the company’s Quality Control System.
4. Oversee training and certification activities.
5. Identify and work to improve lower level performing crew leaders and crews.
6. Create capability within the crews through training, instruction, education, correction and
follow-up.
7. Ensure that no crew is dispatched without job hours, a clear scope of work, and proper
equipment.
8. Ensure all crews are working productively and consistent with the company’s Production
System.
9. Ensure every crew has a plan that includes proper scope, proper sequence of tasks, the right
number of people, the right personnel qualifications, training and certification for the job, the
right equipment and work-hour targets.
10. Challenge the established job plans periodically and continuously improve the plans.
11. Create job plans for new jobs before the work begins.
12. Identify low performing jobs and re-plan the work to improve performance.
13. Develop crew schedules accounting for and optimizing job locations, equipment allocation, crew
skills, customer preferences, most productive job timing, job hours.
14. Support the mechanic’s programs for Preventative Maintenance, repair procedures, safety and
function inspections, and inventory systems.
15. Assist as appropriate in developing production cost estimates for new opportunities.
16. Act as a liaison between field operations and the administrative, customer service, and general
management functions.
17. Follow all company policies and procedures.
18. Perform any other duties as assigned.
JOB SKILLS AND PERSONAL CHARACTERISTICS
Good written and oral communication skills
Ability to develop strong professional relationships with customers
Must be self-motivated
Must be a creative problem solver with the capacity to innovate
Must be team-oriented
POSITION REQUIREMENTS
Valid driver’s license with acceptable driving record to meet fleet insurance standards
Ability to communicate in both English and Spanish is preferred
Must be able to pass a drug and alcohol test
8 years of landscape experience including 3 years as a supervisor/manager is preferred, but may be
flexible based on other qualifications
Knowledge of local turf types, shrubs, groundcover, and seasonal color materials including growth
characteristics, appropriate maintenance techniques, and most common issues
Strong computer skills and the ability to adapt to new software programs
Must be able to move and/or lift up to 60 pounds consistently
WORK CONDITIONS
Employees in this position should be able and willing to drive or travel locally as needed. Schedules for
this position may vary and may require flexibility to work extended hours and/or weekends. Potential
work hours during the snow season include nighttime, weekends, and holidays to participate in snow
removal activities. This position will require working outdoors in various weather conditions, including
rain, snow, sun, extreme cold, or heat.
