Client Services Representative

Client Services Representative

30 May 2024
Ohio, Columbus, 43085 Columbus USA

Client Services Representative

Client Services Coordinator Job Description

We are a nationally known fee-only wealth management firm in Columbus, Ohio seeking an assistant

client services coordinator to join our team.

We specialize in wealth management using a personalized approach for high-net-worth individuals and

small business owners. We are currently seeking a dedicated team player who is eager to learn and

contribute to our company. Our assistant client services coordinator requires a bright, hardworking,

goal-oriented, self-motivated, passionate, personable, and professional individual that also has a good

sense of humor.

Position Overview

Work closely with current client services team to coordinate communication with our clients and assist

in routine administrative needs. Initially, the primary responsibilities will center on client

communication assistance such as assisting in client onboarding and general assistance with office

operations. A qualified candidate will be detail-oriented, structured, and have a high degree of follow-

through.

Initial Key Areas of Responsibilities:

 Assists with Onboarding - Coordinate new and ongoing client account paperwork

o Work with other team members as needed

o Prepare paperwork for electronic signature or mailing

o Follow up on all processed paperwork through completion

 Process account transactions and forms, and follow up in a timely manner

 Assist with action items that come from client meetings

Key Qualifications:

 The most qualified candidates will typically possess the following:

o Good attention to detail and a self-starter.

o Financial services experience preferred

o Takes initiative to research and resolve issues

o Proficient in MS Office (Excel, Word); aptitude for technology

o A commitment to accurate and high quantity work.

o Two-year degree preferred

o Is motivated for self-improvement and for that of the firm; strives to be a great team

player

o Fun to work with

 Are you a person other staff members would want to “have a beer with” after

work?

 Do you have a good sense of humor?

Hours & Compensation

 Initial need is 20-30 hours. Flexible schedule between 10:00 a.m. – 4:00 p.m. Monday – Friday.

 Starting wage of $19.50/hour with review after 30 days.

 Opportunity for wage and responsibility advancement based upon skills and merit

 401(k) plan with company match

Position Availability: Immediate

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