Customer Support Assistant

Customer Support Assistant

31 Mar 2025
Ohio, Columbus, 43085 Columbus USA

Customer Support Assistant

Job Description:

We are seeking a dedicated and detail-oriented Customer Support Assistant to join our team. In this role, you will be responsible for assisting customers with inquiries, resolving issues efficiently, and ensuring a seamless customer experience. You will work closely with internal teams to provide accurate information and maintain high levels of customer satisfaction.Responsibilities:Respond to customer inquiries via phone, email, and other communication channelsProvide accurate information about products and servicesResolve customer issues in a timely and professional mannerMaintain detailed records of customer interactions and transactionsAssist with order processing, tracking, and follow-upsCollaborate with internal teams to improve customer experience and resolve concernsEnsure compliance with company policies and customer service standardsIdentify opportunities for process improvements and contribute to team efficiency 

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Job Details

  • ID
    JC53747668
  • State
  • City
  • Job type
    Full-time
  • Salary
    N/A
  • Hiring Company
    Alphabe Insight Inc
  • Date
    2025-03-31
  • Deadline
    2025-05-30
  • Category

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