Job Posting End Date01-29-2025Please note the job posting will close on the day before the posting end date.Job SummaryPart of a larger team delivering high quality Computer, Network, Storage and End-User Infrastructure technology solutions, on-going support to the business. Independently completes infrastructure project assignments. Plan, research, evaluate, design, and engineer the enterprise's technology infrastructure. Provide technical support and troubleshooting, cost estimates, justifications, and recommendations. Produces technical documentation, support and configuration. Manage, plan, and maintain technical platforms including upgrading systems. Monitor system performance and installs and configures hardware. Responsible for collaborating with other Job Families such as Project Managers, Architects, Solution Engineers, Technicians, Business Analysts to deliver consistent, reliable technology solutions that leverage AEP's technology standards, architectures and best practices.Job DescriptionEssential Job Functions:
This position will directly support the enterprise network services environment.
The role involves participating in the installation, configuration, and performance analysis of enterprise networks, with a primary focus on F5 load balancers, Fortinet firewalls, and Infoblox IP management.
Participate in a rotating on-call schedule to provide 24/7 support.
Working under limited supervision, responsibilities include the following related to computer, network, storage, cloud, and end-user infrastructure:
Perform infrastructure project assignments.
Coordinate and monitor work activities using approved applications and tools for projects.
Assist with planning, researching, evaluating, designing, and developing systems.
Provide a high level of technical support and analysis, operation, administration, and troubleshooting activities.
Adhere to AEP’s approval processes as part of change management, incident management, and trouble response scenarios.
Prepare cost estimates, justifications, application requirements, alternative solutions, and technical recommendations.
Prepare technical documentation, including procedures, manuals, and reports.
Review and adhere to budgeting and approval processes while assisting with annual and project planning.
May provide training and mentoring, as well as work direction, to others on the team.
Minimum Requirements:Infrastructure Engineer Senior (SG7):Education: Bachelor's degree in computer science, engineering, or related technical field is required.Experience: 5 years of relevant work experience is required. An equivalent combination of education and related experience may be considered.Infrastructure Engineer Principal (SG8):Education: Bachelor's degree in computer science, engineering, or related technical field is required.Experience: 7 years of relevant work experience is required. An equivalent combination of education and related experience may be considered.Preferred Qualifications:Experience/Skills:
A foundational understanding of communications technologies and router/switch fundamentals, with the ability to analyze, troubleshoot, and resolve network problems of medium complexity.
Experience with F5 LTM, DNS, ASM, and/or APM, Infoblox DDI, and FortiGate Firewall.
Experience with Cisco ASA, Cisco ISE, and VPNs.
Licenses/Certifications:
Fortinet NSE
Compensation:Infrastructure Engineer Senior (SG7): $85,081.00-106,352.50 USDInfrastructure Engineer Principal (SG8): $96,110.00-124,940.00 USD#LI-REMOTECompensation DataCompensation Grade:SP20-007Compensation Range:$85,081.00-106,352.50 USDCandidates will be considered based on their qualifications and the candidate’s ability to work from an approved work location. Although the location is flexible, AEP does not have a presence in all states and localities. The following locations are NOT currently approved for this position: AK, CA, CO, CT, DE, HI, IA, ID, KS, MA, ME, MS, MT, ND, NH, NJ, NM, NV, NY, OR, RI, SD, UT, VT, WY, US Territories or international work locations. AEP will consider qualified candidates who are willing to relocate to an approved work location, at the candidate’s expense, provided the relocation can be completed within a timeframe that meets AEP’s staffing needs. NOTE: All remote work locations require vetting and final approval prior to offer and/or start date. Any work locations listed as preferred or unapproved relate specifically to the requirements for this position and are not necessarily applicable to other posted positions.Hear about it first! Get job alerts by email. Log in to your Candidate Home Account today! If you don't have an account, you can create one.It is hereby reaffirmed that it is the policy of American Electric Power (AEP) to provide Equal Employment Opportunity in all aspects of the employer‐employee relationship including recruiting, hiring, upgrading and promotion, conditions and privileges of employment, company sponsored training programs, educational assistance, social and recreational programs, compensation, benefits, transfers, discipline, layoffs and termination of employment to all employees and applicants without discrimination because of race, color, religion, sex, age, national origin, ethnicity, ancestry, veteran or military status, disability, genetic information, sexual orientation, gender identity, or any other basis prohibited by applicable law. When required by law, we must record certain information to be made part of an Affirmative Action Plan. Applicants for employment may also be invited to participate in the Affirmative Action Program by self-identifying their Race or Ethnic Identity.
