Description TIf hired permanently will work 12:30 – 8 SMT Th FR off Wednesday and SaturdayThe Mailroom Associate is responsible for extracting, sorting, and reviewing utility invoices according to the department and customers’ procedures. PRINCIPAL RESPONSIBILITIES AND DUTIES of the Mailroom Associate:
Extracts mail from envelopes and sorts invoices, mail inserts, checks, terms, and invoices based on mode, number of pages, etc.
Uses multiple separator sheets to organize utility bills prior to being scanned.
Performs a manual review of utility invoices to ensure compliance with customer and department procedures.
Separates bills which do not meet client and/or department standard procedures; attaches standard reject form and forwards to the lead for review.
Meets established production quotas in a fast-paced mailroom production line environment.
Maintains procedures including reviewing and complying with new or updated client and departmental procedures and discarding old procedures and files updates as received.
Performs minor troubleshooting on the mail opening machine
Shows initiative in presenting problems and possible solutions to lead or supervisor.
Maintains the work area to present a neat and professional appearance at all times.
Works overtime as required by management to ensure timely completion of all accounts.
Performs other duties as needed or assigned.
SKILLS AND ABILITIES REQUIRED for mailroom associate:
Ability to regularly lift mail trays and letter debris up to 35 pound and physical capability of performing rapid repetitive hand/arm movements while opening/sorting mail that requires reaching.
Experience grasping and retain instructions and performing at a high level of accuracy.
Good organizational and time management skills to be able to work in a fast-paced production environment.
Self-motivated with the ability to work under minimal supervision. Requirements Customer Service, Procedures, Invoice, Review, Supervising, Production, Check Processing, Troubleshoot, Spreadsheets, Time Management, Ensure Compliance, Overtime, Sort Incoming Mail, Mailroom, Production Environment, Department Procedures, ARM, QA Management
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