Vacancy expired!
Job Number 22107982Job Category Sales & MarketingLocation MI Lab, 417 5th Ave 9th Floor, New York, New York, United StatesBrand CorporateSchedule Full-TimeRelocation? NPosition Type ManagementLocated Remotely? YMarriott International is the world’s largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. We believe a great career is a journey of discovery and exploration. So, we ask, where will your journey take you?JOB SUMMARYThe Manager, Global Ad Operations, Marriott Media Network is part of the Global Media team, reporting to the Global Director, Head of Ad Revenue. This role will support the long-term transformational advertising monetization platform and roadmap of exponential growth, working closely with, Sales, Marketing Platforms, Audience Distribution, Creative and Content Marketing and Marriott's Owned Channels teams (mobile, display, OOH, e-mail, podcast, etc.)Experience in sales side direct and programmatic omni-channel (digital, mobile, OOH) ad operations experience strong preferred.CANDIDATE PROFILEEducation and Experience Preferred4-year degree from an accredited university in Business Administration, Marketing, or related major and 3+ years of relevant professional experience, demonstrating progressive career growth and a pattern of exceptional performance or
5+ years of relevant professional experience in marketing or related function, demonstrating progressive career growth and pattern of exceptional performance.
3+ years' experience in ad operations/campaign management/support role in a cross-platform environment: digital media, OOH, TV, E-mail activations
Experience with online ad-serving technologies such as Yahoo, DV360, Adobe etc. required
Experience managing clients, agencies, and vendors
Deep understanding of omni-channel advertising and marketing concepts/metrics and a passion for digital media
Excellent, verbal, written and listening communication skills.
Proficient in the use of MS Office applications such as Outlook, Word, PowerPoint
CORE WORK:Ensure that the Marriott Media Network campaigns are set up and executed according to our client contracts and programmatic deliverables.
Support the overall success of campaigns from the point of contract signature (IO) through invoicing.
Coordinate and/or project manage trafficking across multiple digital, OOH, e-mail channels etc, QA & launch all of ad creative (static, rich media, HTML5 & 3rd party tags).
Troubleshoot and resolve ad delivery and tech issues.
Daily review and analysis of campaigns to ensure full delivery and optimizing performance.
Provide input to sales on campaign analysis and budget reconciliation.
Provide Sales with campaign insights and recommendations to improve performance and pacing.
Proactive communication with internal/external stakeholders to ensure client success and maximize revenue and optimize as need.
Work closely with Sales, Ad Technology and Account Manager to ensure campaigns are optimized and performing to negotiated contract.
Provide sales team/account management with performance metrics to help with upsell and new activations.
Fluent in digital media and online measurement: impressions, CTR, CPMs, eCPMs, uniques, pageviews, visits, viewability, demo comps, etc.
Work with Finance to ensure billing is accurate based on campaign performance.
Managing Work, Projects, and PoliciesCoordinates and implements work and projects as assigned.
Complies with Federal and State laws applying to procedures.
Generates and provides accurate and timely results in the form of reports, presentations, etc.
Analyzes information and evaluates results to choose the best solution and solve problems.
Supporting OperationsMaintains sustainable work processes and systems that are in place that support the execution of the strategy.
Maintains complete and up-to-date information to ensure accurate reporting.
Represents team in resolving situations.
Maintains and manages inventory and service operations.
Additional ResponsibilitiesInforms, updates, and provides information to supervisors, co-workers, and subordinate in a timely manner.
Attends and participates in all relevant meetings.
Presents ideas, expectations and information in a concise, organized manner.
Uses problem solving methodology for decision making and follow up.
Maintains positive working relations with internal customers and department managers.
Manages time effectively and conducts activities in an organized manner.
Performs other reasonable duties as assigned by manager.
Delivering on the Needs of Key StakeholdersUnderstands and meets the needs of key stakeholders.
Develops specific goals and plans to prioritize, organize, and accomplish work.
Determines priorities, schedules, plans and necessary resources to ensure completion of any projects on schedule.
Collaborates with internal partners and stakeholders to support business/initiative strategies.
Communicates concepts in a clear and persuasive manner that is easy to understand.
Generates and provides accurate and timely results in the form of reports, presentations, etc.
Demonstrates an understanding of business priorities.
MANAGEMENT COMPETENCIESLeadershipAdaptability - Maintains performance level under pressure or when experiencing changes or challenges in the workplace.
Communication - Conveys information and ideas to others in a convincing and engaging manner through a variety of methods.
Problem Solving and Decision Making - Identifies and understands issues, problems, and opportunities; obtains and compares information from different sources to draw conclusions, develops and evaluates alternatives and solutions, solves problems, and chooses a course of action.
Professional Demeanor - Exhibits behavioral styles that convey confidence and command respect from others; makes a good first impression and represents the company in alignment with its values.
Managing ExecutionBuilding and Contributing to Teams - Participates as a member of a team to move toward the completion of common goals while fostering cohesion and collaboration among team members.
Driving for Results - Sets high standards of performance for self and/or others; assumes responsibility for work objectives; initiates, focuses, and monitors the efforts of self and/or others toward the accomplishment goals; proactively takes action and goes beyond what is required.
Planning and Organizing - Gathers information and resources required to set a plan of action for self and/or others; prioritizes and arranges work requirements to accomplish goals and ensure work is completed.
Building RelationshipsCoworker Relationships - Interacts with others in a way that builds openness, trust, and confidence in the pursuit of organizational goals and lasting relationships.
Customer Relationships - Develops and sustains relationships based on an understanding of customer/stakeholder needs and actions consistent with the company’s service standards.
Global Mindset - Supports employees and business partners with diverse styles, abilities, motivations, and/or cultural perspectives; utilizes differences to drive innovation, engagement and enhance business results; and ensures employees are given the opportunity to contribute to their full potential.
Generating Talent and Organizational CapabilityTalent Management - Provides support and feedback to help individuals develop and strengthen skills and abilities needed to accomplish work objectives.
Learning and Applying Professional ExpertiseApplied Learning - Seeks and makes the most of learning opportunities to improve performance of self and/or others.Business Acumen - Understands and utilizes business information to manage everyday operations and generate innovative solutions to approach business and administrative challenges.
Technical Acumen - Understands and utilizes professional skills and knowledge in a specific functional area to conduct and manage everyday business operations and generate innovative solutions to approach function-specific work challenges.
Proficient in managing and executing paid search campaigns within major search engines (i.e. Google, Bing, Yahoo, etc.)
Demonstrates strong understanding of campaign tagging, tracking and reporting
Basic Competencies - Fundamental competencies required for accomplishing basic work activities.
Basic Computer Skills - Uses basic computer hardware and software (e.g., personal computers, word processing software, Internet browsers, etc.).
Mathematical Reasoning - Adds, subtracts, multiplies, or divides quickly, correctly, and in a way that allows one to solve work-related issues.
Oral Comprehension - Listens to and understands information and ideas presented through spoken words and sentences.
Reading Comprehension – Understands written sentences and paragraphs in work related documents.
Writing - Communicates effectively in writing as appropriate for the needs of the audience.
This position requires proof of full vaccination against COVID-19 prior to the first date of employment, subject to applicable law. If you are offered employment, this requirement must be met by your date of hire, unless a reasonable accommodation request is received and approved.Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
