About LumenLumen connects the world. We are igniting business growth by connecting people, data and applications – quickly, securely, and effortlessly. Together, we are building a culture and company from the people up – committed to teamwork, trust and transparency. People power progress.Lumen’s commitment to workplace inclusion and employee support shines bright. We’ve made the Newsweek 2024 Greatest Workplaces for Diversity list and achieved a perfect score of 100 on the Human Rights Campaign Corporate Equality Index (CEI) for the fifth consecutive year. Plus, we’re the top employer in the communications and telecom industry, ranking 12th overall across all industries in The American Opportunity Index.We’re looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future.The RoleThe Senior Software Engineer will partner in a team environment to design, develop, code, test and debug new software or significant enhancements to existing software of moderate complexity. Develop solutions across many disciplines and be responsible for producing and explaining solutions in the form of documented system requirements. The role requires cross-functional working, documentation, and a focus on increasing operational efficiency. In addition, this role will participate in the continual improvement our production processes and engineering capabilities.The Main Responsibilities
Designing and developing applications within CI/CD pipelines to automate the building and deployment process of complex software solutions.
Creating automated solutions for mission-critical projects and ensuring their reliability, low latency, high availability, and performance.
Collaborating with IT and operations staff to identify automation opportunities and integrate them with various IT systems such as ticketing, billing, change management, and orchestration.
Consulting and partnering with business units to design, develop, test, and support high-value automation projects using MS Teams Chatbots and other technologies.
Maintaining documentation such as wikis, spreadsheets, tickets, user-focused documentation, and code documentation, and performing code peer reviews.
Ensuring the security and protection of data across all code bases and integrating with appropriate data storage solutions.
Assisting other Engineers in the production release of code, reviewing acceptance criteria, and resolving blockers.
Troubleshooting and resolving automation exceptions and outages that affect production activities.
Participating in emergency calls, as needed, to resolve outages.
Continuously exploring new technologies and driving the growth of the Enterprise Chatbot program, including experimenting with ChatGPT, OpenAI, and NLP.
Partnering with application vendors to support functions and plan roadmaps.
What We Look For in a Candidate
Bachelor's degree in MIS, CS, or CE with 6+ years of experience in enterprise solutions.
Direct experience building .NET applications in C# and streamlining manual activities through automation in a large-scale operational environment.
Proven history of designing and delivering infrastructure and processes for enterprise scale DevOps delivery and standardizing DevOps pipelines.
Azure certification (AZ-900 minimum) or equivalent work experience.
The job requires proficiency in Microservices, MS BotFramework for Teams, and containerization solutions such as Docker and Kubernetes. Additionally, basic knowledge of networking, operating systems, and servers is necessary.
Technical Environment
Operating Systems: Linux, Windows
Programming Languages: Python, JavaScript, TypeScript, PowerShell, BASH
Data Formats: YAML
Network Services: Active Directory Management, DNS, DHCP, GPO, LDAP, ADSI
Cloud Computing: Azure FunctionApps, Public/Private/Hybrid Clouds, Cloud Security Best Practices
Virtualization: VMWare, Hyper-V Clusters
Microsoft Systems: MS System Center
Security: Authentication and Authorization
Testing: Familiarity with Test Frameworks
ITIL Certification: Preferred
CompensationThis information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors.Location Based Pay Ranges$82,969 - $110,625 in these states: AL AR AZ FL GA IA ID IN KS KY LA ME MO MS MT ND NE NM OH OK PA SC SD TN UT VT WI WV WY$87,117 - $116,156 in these states: CO HI MI MN NC NH NV OR RI$91,266 - $121,688 in these states: AK CA CT DC DE IL MA MD NJ NY TX VA WALumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process.Learn more about Lumen's:Benefits (https://www.lumenbenefits.com/httpdocs2/index.html)Bonus StructureRequisition #: 335902Background ScreeningIf you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page (https://jobs.lumen.com/global/en/faq) . Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis.Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.Equal Employment OpportunitiesWe are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.DisclaimerThe job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions.Application Deadline01/14/2025
