CapTech’s Customer Experience (CX) team seeks a Senior Visual Designer / Product Designer with a track record of designing sophisticated user experience and digital brand experiences that are visually striking, brand-forward, and accessible.Our designers are passionate problem-solvers who bring both creativity and craft to complex business challenges. They elevate the visual quality of our products and services, keeping pace with evolving design methods, tools, and technologies.This could be the position for you if:· You are a visual storyteller with a portfolio of modern, polished, and engaging UI and brand design work across web and mobile platforms.· You excel at designing interfaces, components, and layouts that balance beauty and usability.· You can create everything from product UIs and prototypes to icons, brand graphics, and illustrations.· You’re comfortable working within design systems and know when to push their evolution with fresh, creative thinking.· You enjoy collaborating with researchers, developers, analysts, and other designers to create cohesive and impactful experiences.· You are a self-starter and are able to meet tight-deadlines, while being able to incorporate feedback from clients and Creative Directors, all while collaborating closely with project teams.Responsibilities may include:· Designing engaging digital experiences for web and mobile products, as well as extending and enhancing existing designs based on established design systems.· Producing clean, informative, and concise presentations to clients and internal teams that communicate the rationale behind your designs and recommendations.· Presenting design concepts and rationale to clients and internal teams in a clear and compelling manner.· Conducting competitive brand or experience analyses and delivering innovative solutions and recommendations.· Consulting with clients and team members about the benefits of accessible design.· Contributing to and supporting the creation of personas, customer journeys, and prototypes that follow interaction design and usability best practices.· Incorporating user research, customer insights, and usability testing results to inform design decisions.· Collaborating with developers to ensure design fidelity and accessibility.· Researching and understanding design and technology trends and helping determine their relevance for our recommended solutions.· Exploring and leveraging AI-powered design tools and workflows, staying current with emerging technologies, and experimenting with new approaches to enhance creativity, efficiency, and impact.
