Service Assistant

Service Assistant

31 Aug 2024
Ohio, Columbus, 43085 Columbus USA

Service Assistant

In most jobs, everyone doesn’t spontaneously erupt into applause and start raining down high-fives. At Buffalo Wild Wings, that’s just a Thursday night. This is the place to start the next phase of your career. Whether you grow in our system here or your game-plan takes you elsewhere, we want you to have an experience that lasts a lifetime.GAME TIME ENERGY, LIFETIME EXPERIENCEAs a Service Assistant, you know what it takes to take care of guests. You will assist our server and bartender teams in providing guests with friendly and prompt service. How's that for creating legendary experiences?HOME OF THE GREATEST OF ALL TIMESBuffalo Wild Wings fuels moments worth sharing – for our guests and for our team members. And, when that means access to all these benefits and the game is always on – well, that’s just another day at the office.

Flexible Schedule

Free Shift Meals

Best in Class Training & Continuous Learning

Advancement Opportunities

Paid Time Off

401(k) Retirement Plan

Tuition Benefits

Medical, Dental and Vision

Champions of Hope

Cash Referral Program

Journey Wellbeing Support Tool

PerkSpot Discount Program

Recognition Program

Slip Resistant Shoes Programs

Community & Charitable Involvement

Igniting Dreams Grant Program

Training Contests

YOU GOT THIS

You are 16 years of age (or higher, per applicable law).

You know what it takes to fuel moments worth sharing and have exceptional time management, attention to detail, and guest service skills.

Not sure if your experience aligns? We encourage you to apply. Sports-lover or not, all backgrounds are welcome here.Buffalo Wild Wings, Inc. is an equal opportunity employer.Subject to availability and certain eligibility requirements.

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  • Job Description

  • SUMMARY OF JOB PURPOSE AND FUNCTION The Client Service Coordinator (\"CSC\") drives the flow of clients and pets through the hospital, maximizes the productivity of the veterinary medical team (in terms of numbers of clients and pets), ensures good communication with associates and clients, and coordinates the care of clients and pets in a happy, welcoming, friendly and efficient manner, influencing clients to return and refer their friends and families. ESSENTIAL RESPONSIBILITIES AND TASKS  Live and exemplify the Five Principles of Mars, Inc. within self and team.  Actively recruit new clients by promoting hospital services and route the flow of clients and pets to ensure superior client care and maximum productivity of the veterinary medical team.  Maximize the number of pets seen by the hospital team through through a productive and efficiently run hospital to support the needs of our wellness plan clients.  Provide professional, efficient and exceptional service at all times. This includes encouraging hospital visits, welcoming clients and pets, ensuring that they are comfortable in the hospital, and educating them about their pet\'s health.  Educate clients about Optimum Wellness Plans, preventative care, pet health needs and hospital services Assist incoming clients by completing the required documentation, entering all pet information and history in the computer, utilizing proper collars and tags for identification, and ensuring prompt service.  Assist outgoing clients by providing all necessary instructions, information and invoices, dispensing prescription items per the veterinarian\'s instructions, selling retail products and scheduling future appointments.  Manage the finances by maintaining accurate balances and utilizing proper opening and closing procedures.  Conduct administrative functions as necessary.  Other job duties as assigned. THE FIVE PRINCIPLES  Quality – The consumer is our boss, quality is our work and value for money is our goal.  Responsibility – As individuals, we demand total responsibility from ourselves; as associates, we support the responsibility of others.  Mutuality – A mutual benefit is a shared benefit; a shared benefit will endure.  Efficiency – We use resources to the full, waste nothing and do only what we can do best.  Freedom – We need freedom to shape our future; we need profit to remain free. HIRING QUALIFICATIONS COMPETENCIES Leadership  Customer Focus  Peer Relationships  Integrity & Trust  Action Oriented  Listening Functional  Preventative care and OWPs

  • Job Description

Job Details

  • ID
    JC52425482
  • State
  • City
  • Full-time
  • Salary
    N/A
  • Hiring Company
    Buffalo Wild Wings
  • Date
    2024-09-01
  • Deadline
    2024-10-31
  • Category

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