Software Engineer Intern - Customer Success Services

Software Engineer Intern - Customer Success Services

14 Feb 2024
Ohio, Columbus, 43085 Columbus USA

Software Engineer Intern - Customer Success Services

Job DescriptionAs part of the Oracle Customer Success Services team, you will be working with members of the international network of experts, and will contribute to global technology driven initiatives and innovation programs for continuous service improvements.The Company:Oracle is the world’s leading provider of business software. With a presence in over 175 countries, we are one of the biggest technology companies on the planet. We're using innovative emerging technologies to tackle real-world problems today. From advancing energy efficiency to reimagining online commerce, the work we do is not only transforming the world of business—it's helping advance governments, power nonprofits, and giving billions of people the tools they need to outpace change. For more information about Oracle (NYSE:ORCL), visit us at oracle.com (https://www.oracle.com/index.html) .What You’ll Do:

The Customer Success Services (CSS) is a unit within Oracle’s Customer Service Organization that enables long term advanced support relationships with many of Oracle's largest customers.

Click here (https://www.oracle.com/support/advanced-customer-support/index.html) for more information about CSS

Our goal is for every customer to gain ever-more value from their Oracle Solutions by helping them make well informed decisions regarding the implementation; management and use of Oracle technologies.

Getting to know you:Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veteran’s status or any other characteristic protected by law.ResponsibilitiesGain invaluable experience in what it is like to work at a leading global hardware and software systems innovator - Oracle. Your colleagues are industry experts and knowledgeable veterans. Your contributions will enhance real Oracle products and services. By the end of your internship you will be connected to a powerful network of professionals, managers, and executives.To be considered for this Software Engineer internship in the Customer Success Services organization, you must possess the Objective Minimum Qualifications (OMQs) below. Please ensure that your application clearly indicates that you meet these OMQs , either on your resume and/or by uploading additional documents such as a transcript.

Pursuing a Bachelor’s degree only in Computer Science, Information Systems, Industrial Engineering, Business, or equivalent engineering/science major, completing your sophomore or junior year IN SUMMER 2024 .

Reside in the United States and/or attend a university in the US.

Able to obtain work authorization in the US in 2024.

Are proficient (e.g., can complete coding projects without any assistance) in two or more of the following computer languages:

C, C, C#, Java, JavaScript, Python, SQL, NoSQL, PL/SQL, Go, or similar object oriented or functional programming languages.

Have academic coursework, completed projects, prior internship and/or research experience or equivalent in at least three of the following areas:

Algorithms, Machine Learning, Compilers, Computer Architecture, Data Mining, High Performance Computing, Distributed Systems, Data Structures, Natural Language Processing, Artificial Intelligence, Object Oriented Design, Network Security, Big Data, Web/Mobile Technologies, Operating Systems, Database Systems, Cloud Computing, Parallel Programming, Compilers, High performance Computing.

Have proven experience (internships, projects, coursework) working on at least two of the following areas:

Linux Operating Systems

Web Services

Compute Platforms (such as Hadoop, Spark, Kafka, Storm, Ganglia, Nagios, openTSDB, Elasticsearch or others)

Scrum & Agile Methodologies

Strong communication skills and the ability to collaborate effectively.

Basic knowledge of database concepts (Optional).

Basic understanding of cloud platforms and services and an eagerness to deepen your expertise (optional).

US: Hiring Range: from $18.13 to $46.00 per hour; from $37,700 to $95,680 per annum.Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle’s differing products, industries and lines of business.Candidates are typically placed into the range based on the preceding factors as well as internal peer equity.Oracle US offers a comprehensive benefits package which includes the following:

Medical, dental, and vision insurance, including expert medical opinion

Short term disability and long term disability

Life insurance and AD&D

Supplemental life insurance (Employee/Spouse/Child)

Health care and dependent care Flexible Spending Accounts

Pre-tax commuter and parking benefits

401(k) Savings and Investment Plan with company match

Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation.

11 paid holidays

Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours.

Paid parental leave

Adoption assistance

Employee Stock Purchase Plan

Financial planning and group legal

Voluntary benefits including auto, homeowner and pet insurance

Disclaimer:Certain US customer or client-facing roles may be required to comply with applicable requirements, such as immunization and occupational health mandates.Range and benefit information provided in this posting are specific to the stated locations onlyUS: Hiring Range: from $18.99 to $48.00 per hour; from $39,500 to $99,840 per annum.Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle’s differing products, industries and lines of business.Candidates are typically placed into the range based on the preceding factors as well as internal peer equity.Oracle US offers a comprehensive benefits package which includes the following:

Medical, dental, and vision insurance, including expert medical opinion

Short term disability and long term disability

Life insurance and AD&D

Supplemental life insurance (Employee/Spouse/Child)

Health care and dependent care Flexible Spending Accounts

Pre-tax commuter and parking benefits

401(k) Savings and Investment Plan with company match

Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation.

11 paid holidays

Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours.

Paid parental leave

Adoption assistance

Employee Stock Purchase Plan

Financial planning and group legal

Voluntary benefits including auto, homeowner and pet insurance

About UsAn Oracle career can span industries, roles, Countries and cultures, giving you the opportunity to flourish in new roles and innovate, while blending work life in. Oracle has thrived through 40+ years of change by innovating and operating with integrity while delivering for the top companies in almost every industry.In order to nurture the talent that makes this happen, we are committed to an inclusive culture that celebrates and values diverse insights and perspectives, a workforce that inspires thought leadership and innovation.Oracle offers a highly competitive suite of Employee Benefits designed on the principles of parity, consistency, and affordability. The overall package includes certain core elements such as Medical, Life Insurance, access to Retirement Planning, and much more. We also encourage our employees to engage in the culture of giving back to the communities where we live and do business.At Oracle, we believe that innovation starts with diversity and inclusion and to create the future we need talent from various backgrounds, perspectives, and abilities. We ensure that individuals with disabilities are provided reasonable accommodation to successfully participate in the job application, interview process, and in potential roles. to perform crucial job functions.That’s why we’re committed to creating a workforce where all individuals can do their best work. It’s when everyone’s voice is heard and valued that we’re inspired to go beyond what’s been done before.Oracle is an Equal Employment Opportunity Employer . All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law. Which includes being a United States Affirmative Action Employer

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