REPORTS TO: ADMINISTRATOR
SUMMARY OF DUTIES AND RESPONSIBILITIES
Under the supervision of the Director of Nursing, the Receptionist/HR Coordinator is
responsible for managing agency telephone lines, prioritize telephone calls and forward to
appropriate staff members – especially intake and referral information which is usually
time-sensitive; for processing all applications to ensure accuracy and completeness,
establish employee records, schedule Orientation sessions for new employees and any other
duties assigned.
MAJOR RESPONSIBILITIES
1. Respond to all telephone calls with the ability to prioritize important, client-related issues;
make sure to take accurate client information, including intake and referral and forward to
the Director of Nursing to handle in a timely manner.
2. Date stamp all completed application forms and review to:
a. Determine if applicant is employee or independent contractor
b. Determine that applicant has properly and accurately completed application
documents (or employees, income tax forms need to be completed, I-9 (with two
forms of ID taken from approved INS list, non-solicitation/non-compete contract
must be signed, New Hire form must be attached to all completed applications (with
hiring manager’s signature, start date, employee personal information, and rate of
pay). In addition to the information contained in the employee’s folder, the
independent contractor also must sign an Independent Contractor agreement. No
income tax form is required for independent contractors.
c. All hired applicants must have an Orientation sheet in their folder.
d. Health certificate (physical, TB and hepatitis), background checks, required for all
Autumn Springs Healthcare Services, Inc.
2. Maintain record of all HR forms in a separate binder.
3. Maintain record of all application forms. Hired applicants have individual folders;
applicants not hired, keep in individual folders and file chronologically and
alphabetically. Keep for six months after which make a list of all names and discard
forms.
4. Maintain completed tax, physical, background checks form in separate binder (for
privacy and HIPAA reasons).
5. Take copy of completed New Hire forms to Payroll; make sure the documents are
forwarded to the appropriate staff for action.
6. Schedule meetings of candidates/applicants to meet with hiring manager. Each form
forwarded to hiring manager or other interviewee must have an evaluation form attached
to the application form.
7. For Home Health Aides, RN’s and LPN’s, testing must be part of applications. Testing
procedure attached. Forward to appropriate staff for grading tests within two days;
reschedule to retest for portion not passed within one week.
8. Schedule training for Home Health Aides, if they are not certified.
9. Coordinate and supervise all Receptionist responsibilities.
10. Orientation and HIPAA training scheduling for new employees and departments staff
who have not yet received HIPAA training.
11. Maintain record of HIPAA training.
MINIMUM QUALIFICATIONS
High school graduate; some college preferred.
Computer proficiency in Microsoft Office software (or similar).
Good organizational skills –with ability to multi-task and prioritize.
Good oral and written communication skills
Must be able to lift 25-30 pounds
Physical Demands
While performing the duties of this job, the employee is required to stand, sit, walk, and
occasionally lift, pull or push up to 25 pounds. The employee is also required to hear, speak
and see.
My signature below indicates that I have read, understood and agree to comply with the
tasks, responsibilities and expectations of the above job/position description.
