SMILE EXPERT NEEDED! (Secretary/Front Office Staff)
Looking for an organized, dedicated, caring, and pleasant individual to join our dynamic office staff at a nationally known state-of-the-art gymnastics facility in Hilliard, Ohio. Universal Gymnasts, Inc. has been providing exceptional customer service and outstanding gymnastics instruction since 1974 and we plan to continue the trend.
Our goal for the office staff is to provide excellent assistance to our customers and make them feel valued. The ideal candidate will have a friendly personality while being perceptive, proactive, and professional. You are the smiling “face” of the company and will be responsible for the first impressions we make.
Responsibilities
Greet and welcome guests with a smile
Answer customers’ questions in person/by phone/through email and follow-up until completion
Schedule students using class management software specifically for activity centers such as ours
Handle payments accurately
Maintain meticulous customer and administrative files
Keep office tidy and presentable
Assist directors, owner, and other staff with miscellaneous duties (inventory, bulletin boards, billing, deposits, ordering supplies, decorations, spreadsheets, etc.) when needed
Requirements and Skills
While we do provide on-the-job training, we prefer you to already have the following characteristics:
Familiarity with technology (printers, computers, etc.)
Strong communication and people skills
Good organizational and multi-tasking abilities
Problem-solving skills
Flexibility with your schedule
Willingness and eagerness to learn new things
Ability to compose professional correspondence with accurate grammar
Capability to work as a team or individually
Experience in customer service
Positive attitude
Professional appearance
Nice-to-Haves: Excellent knowledge of Excel and Word, knowledge about gymnastics
Hours, Pay, and Other Info
You may be needed for daytime, evening, or weekend hours
We prefer those who have flexible schedules, as hours may periodically change depending on the needs of the gym (more hours some weeks, less hours others, or just different hours)
$15-$18/hour, based on experience
Part-time position
Long-term position
Must pass a background check and safety certifications
Non-smoking environment
How To Apply
Please email cheraelong@gmail.com with your resume, optional cover letter, and the words “Smile Expert” in the subject line.
We look forward to hearing from you!
www.ugigym.com
