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Primary duty involves design work, specifically designing a tailored solution in order to meet a specific client request. Frequently anticipates problems and analyzes ways to mitigate the risk. Articulates the business value and impact of advanced technical and non-technical information and understands when to escalate issues. Provides effective production support including accurate problem identification, ticket documentation and customer/vendor dialogue. Documents small-to medium-scale projects and delivers presentations with minimal supervision. Dissects complex situations and refocuses on critical technology tasks. Must have a high degree of technical expertise/professional mastery to recommend process improvements. Is often consulted by peers and seen as the informal leader on tactical problems. Provide Level 3/4 engineering support for the corporate enterprise network. Verify hardware/software requirements, design and configure Local Area Network/Wide Area Network, Data Center Network and/or Voice Network Technologies. Perform network equipment provisioning, equipment configuration, installation, monitoring and troubleshooting. Supports network technologies and provides a high level of user support. Maintains current professional and technical skills. Keep abreast of current and emerging technologies, how they integrate and drive value.
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EEO Employer
Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at or
