Technical Support Agent

Technical Support Agent

Vacancy expired!

Apex Systems is looking for a Technical Support Agent with strong customer service skills in Columbus, OH.

Candidates will be responsible for resolving technical issues, as well as guiding user through process related difficulties via phone and email.

Experience desired:

• Customer Service experience and positive attitude
• Technical troubleshooting experience (Hardware, software, POS, etc.)
• A+ certification (or currently pursuing)
• HDI certification (or currently pursuing)
• Any form of retail store experience
• Previous call center experience
• Experience with ServiceNow or another similar ticketing tool
• Strong customer service, organization, and communication skills

If interested please contact Matt Dudek at or

EEO Employer

Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at or