Collections Specialist

Collections Specialist

10 Sep 2024
Ohio, Dayton / springfield, 45401 Dayton / springfield USA

Collections Specialist

Job description

PRIMARY FUNCTION: Provide customer service regarding collection issues, review account adjustments, and resolve invoice discrepancies. Reduce delinquent invoices and decrease the days invoices are outstanding.

This position requires a candidate with at least 2 years of recent, solid business to business, high volume collections experience.

Excellent Opportunity with A Growing Company!

Responsibilities:

Monitor accounts receivable aging and identify overdue accounts.

Contact customers to notify them of overdue payments and attempt to

collect the past due amount.

Document debt collection activities for each customer.

Process credit card payments.

Process customer statements monthly.

Enter customer invoices into third party billing websites.

Resolve customer issues and complaints concerning billing.

Perform other related job duties as assigned.

Qualifications and Skills:

At least 2 years of recent, solid business to business, high volume collections experience.

A high degree of accuracy

Great attention to detail

Strong customer service skills

Basic math skills

Organizational skills

Basic understanding of accounting principles

Problem solving skills

Proficiency in Microsoft Excel

Education:

ยท High School Diploma required; Associates Degree in Accounting preferred but not required

EOE

Job Type: Full-time

Salary: $18.00 - $20.00 per hour

Benefits:

401(k) matching

Dental insurance

Health insurance

Life insurance

Paid time off

Vision insurance

Physical setting:

Office

Schedule:

8 hour shift

Day shift

Monday to Friday

Experience:

Accounts receivable: 2 years (Required)

Microsoft Excel: 2 years (Required)

Work Location: In person

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