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DescriptionIf you're looking for work as a Desktop Support Technician, and have a flair for clearly breaking down and explaining convoluted technical information in a way that is easily understood by non-technical users, you might be right for Robert Half Technology's new job opening. You will thrive in this position if you consider yourself to be a self-starter with strong problem-solving skills and a passion for working in an innovative environment. This Desktop Support Analyst role is long-term temporary-to-full-time in nature and is located in the Dayton, Tennessee, area.Key responsibilities
Communicate regularly and effectively with ticket submitters
Settle computer problems, and offer suggestions on appropriate action/solutions
Keep up, explore, and fix computer systems, hardware, printers, and computer peripherals
Create records of daily data communication transactions, issues and remedial actions taken or installation activities
Offer computer desktop support in accordance with established policies and procedures
Provide support on a variety of computer hardware and software issues by identifying, researching, and resolving technical problems
hardware repairs with the appropriate vendors
Requirements
Foundational knowledge in Basic Troubleshooting
Printers experience
Microsoft Windows 10 experience desired
Microsoft Office 365 experience preferred
Desktop support or related experience
Ability to quickly write reports, business correspondence, user instructions, and procedure manuals
Technology doesn't change the world. People do.As a technology staffing firm, we can't think of a more fitting mantra. We're extreme believers in technology and the incredible things it can do. But we know that behind every smart piece of software, every powerful processor, and every brilliant line of code is an even more brilliant person.Leader among IT staffing agenciesThe intersection of technology and people — it's where we live. Backed by more than 65 years of experience, Robert Half Technology is a leader among IT staffing agencies. Whether you're looking to hire experienced technology talent or find the best technology jobs, we are your IT expert to call.We understand not only the art of matching people, but also the science of technology. We use a proprietary matching tool that helps our staffing professionals connect just the right person to just the right job. And our network of industry connections and strategic partners remains unmatched.Apply for this job now or contact our branch office at 888-490-4429 to learn more about this position.All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.© 2019 Robert Half Technology. An Equal Opportunity Employer M/F/Disability/Veterans.By clicking 'Apply Now' you are agreeing to Robert Half Terms of Use.Salary: $14.00 - $14.00 / HourlyLocation: DAYTON, TNDate Posted: September 3, 2019Employment Type: TemporaryJob Reference: 03930-0011149401Staffing Area: Technology
