Vacancy expired!
Shopsmith, The Provider of Premier Woodworking Products for more than 65 Years is Growing. We are looking for a Part-time IT Systems Specialist. Responsibilities include:
System Innovation including championing projects to expand system capabilities, customized system requirements, make system improvements and map out opportunities for improvement of system accuracy.
System Innovation includes interfacing with internal stakeholders and external providers, road-map and plan development, and project management
Website updates and optimization including system interface needs to ensure sales, e-commerce and leads are optimized.
System report generation & project leadership
Manage company hardware and software assets
Managing servers, storage devices, firewalls, network switches and routers, IP Phone and WIFI Systems to ensure we are always on and always secure.
General knowledge of database servers and query functions, reporting tools, and backup strategies supporting data integrity.
Backup operations and participation in the development and maintenance of disaster recovery, business continuity, and emergency operations plans.
Help desk ownership by performing first level hardware/software troubleshooting for all aspects of the IT environment including systems, networks, servers and software.
On-call for emergency IT rescue needs
Identify, research, and document root-cause analysis and resolutions to issues arising in the support of continuous system operations.
Develop and assist educating users in the use of implemented software and hardware technologies.
System application and process documentation and training when needed
Other Duties as Needed
FLEXIBLE HRS. PERFECT FOR A RETIREE, COLLEGE STUDENT OR GRAD STUDENT!
KNOWLEDGE, SKILLS, AND ABILITIES
Associates Degree or Bachelors Degree in Computer Science, Management Information Systems, or a related technical field
Three (3) years of experience in information systems or related field OR a combination of experience, education, and training that would indicate the level of skills, knowledge, and abilities required to satisfactorily perform the essential functions of the job.
Proficiency in Microsoft Windows Operating Systems, Office productivity software, SQL databases and maintenance mgmt. software.
Strong understanding of the fundamentals of network and desktop administration, installations, upgrades, techniques, tools, materials, and equipment.
Demonstrated experience in the installation, maintenance, and troubleshooting of client/server systems and infrastructure.
Experience with SQL database and using a Linx Platform
Knowledge of common protocols such as: SSH, HTTPS, SMTP, NTP, LDAP, and SFTP/SCP, and VPNs
Understands importance of adhering to security standards.
Self-Starter, able to work independently, multi-task, complete tasks on time and produce quality, detail-oriented work.
Experience in troubleshooting and supporting of various systems in LAN/WAN topologies using TCP/IP.
Strong critical thinking, analysis, communication, and interpersonal skills.
Listens effectively and asks questions to identify needs and share information.
Highly motivated with a desire and ability to learn new technologies.
Work effectively under pressure and with frequent interruptions.
Respond professionally to IT inquiries; understand and evaluate needs of customers; provide technical assistance; and effectively present information and respond to questions from customers.
Complete work and projects in a thorough and timely manner.
Maintain confidentiality in management and contents of computer systems, databases and other organization information.
Exercise discretion and independent judgment in the performance of job duties and to meet work and organizational goals.
Shopsmith HQ, 6530 Poe Ave. Dayton, OH.
