Telecommunications Specialist

Telecommunications Specialist

18 May 2021
Ohio, Dayton / springfield, 45433 Dayton / springfield USA

Telecommunications Specialist

Description

Job Description:

The Enterprise & Cyber Solutions Operation is hiring a Telecommunications Specialist to support the National Air and Space Intelligence Center at Wright-Patterson Air Force Base, Ohio. An active TS/SCI is required; all work is onsite.

Primary Responsibilities

  • Operate, maintain, and report on NASIC's classified Cisco Call Manager and Unity Suite in accordance with NASIC, Air Force, and DISA Security Guidelines
  • Manage physical asset inventory
  • Manage NASIC VoIP trouble ticket queues and meet established service level agreements
  • Provide Level II and III CFP escalation support
  • Provide voice design, maintenance, and support in coordination with requests from the Network Team Lead and/or the Network Operations
  • Secure all network devices following DoD guidance, IC guidance, and DISA STIGs
  • Work with the Network Team Lead and Network Operations to schedule all voice-related changes according to change management process
  • Maintain architectural network diagrams and document all installations/changes in MS Visio
  • Provide input to Daily Logs, Weekly Activity Reports, and Monthly Reports on all voice tasks performed, man hours used and parts used
  • Provide monthly functional area reports summarizing work accomplished, work planned in next month and important issues occurring during the month
  • Edit and compose self-help knowledge articles
  • Build quarterly reports to capture the status of voice system's health, license usage, and inventory of spares.
  • Monitor critical NASIC voice infrastructure (e.g. networks, servers, storage, power, and cooling) and manage the monitoring systems software
  • Provide voice design in coordination with requests from the Network Team Lead and/or Network Operations
  • Perform root cause analysis for service interruption recovery, implementing preventative measures to deploy in the enterprise
  • Research and evaluate new technology and infrastructure solutions, making recommendations as appropriate.


Basic Qualifications
  • Active TS/SCI clearance
  • Information Assurance Technical (IAT) Level II (e.g., Security+) certification
  • Possess and maintain a Cisco Certified Network Professional Voice certification or equivalent
  • Requires high school diploma or equivalent and 4+ years of prior relevant experience.


Preferred Qualifications
  • Prior experience operating/maintaining Cisco Call Manager and Unity Suite in a classified environment.


COMET 19

External Referral Bonus:
Ineligible

Potential for Telework:
No

Clearance Level Required:
Top Secret/SCI

Travel:
No

Scheduled Weekly Hours:
40

Shift:
Day

Requisition Category:
Professional

Job Family:
Telecommunications

Pay Range:

Related jobs

Job Details

Jocancy Online Job Portal by jobSearchi.