The Business Analyst is responsible for leading systems optimization, business process improvement, and objective-driven system implementation. This role is the primary systems leader, focusing on ensuring that business objectives are clearly defined and enterprise system decisions are made strategically and cross-functionally. The person in this position supports and works closely with teams across the organization to define objectives and guide project initiatives.Departmental Systems Ownership & OptimizationServe as the primary system architecture expert and first-line functional systems support for the organization's cross-functional systems.Maintain system configurations, workflows, and master data governance in collaboration with IT.Identify opportunities to improve utilization of existing tools. Reduce shadow systems and manual workarounds through structured process evaluation.Business Process Leadership & Continuous ImprovementDocument and maintain current-state workflows using structured methodologies such as SIPOC, swimlane diagrams, and value stream mapping. Lead future-state process design initiatives aligned with enterprise architecture.Apply formal process improvement methodologies (Six Sigma, Lean, DMAIC, Kaizen) to identify root causes and eliminate inefficiencies.Ensure cross-functional impacts are assessed prior to implementing change.Strategic Initiative Development & Systems Council ParticipationPartner with senior leadership to translate departmental objectives into structured documentation. Clearly define problem statements, measurable outcomes, and business guardrails.Represent departmental interests in all cross-functional discussions.Collaborate with IT to evaluate, build, buy, configure options and associated trade-offs.Project Initiation & Execution SupportDraft Project Charters and other Project Initiative Documents upon initiative approval.Partner cross-functionally with Operations, Finance, and IT during project execution. Lead User Acceptance Testing and coordinate business validation activities, support rollout planning, training, communication, and change adoption. Measure and report on realized business outcomes post-implementation. 
