We are seeking a Business Process Analyst to support ForTec Medical's Systems Design & Intelligence (SDI) team by analyzing, documenting, and maintaining business processes across the organization. The primary focus of this role is transforming meeting transcripts, business interviews, discovery sessions, and existing documentation into accurate, organized, and reusable process maps, process narratives, and supporting knowledge materials.Working closely with functional SDI team members and business stakeholders, the analyst helps document current-state processes, identify gaps and inconsistencies, and develop a shared understanding of how business activities, teams, and systems interact. The position also contributes to the SDI process knowledge repository by organizing and maintaining process documentation and related materials for validation, traceability, and reuse. Through participation in discovery and validation activities, the analyst develops broader business analysis and process improvement capabilities over time.Business Process Documentation & Mapping:Analyze meeting transcripts, discovery notes, existing procedures, system documentation, and other source materials to develop accurate current-state business process documentation.Create and maintain process maps, workflows, SIPOC diagrams, swimlane diagrams, and supporting process narratives using established SDI methodologies, templates, and standards.Document process activities, decision points, business rules, participating teams, roles and responsibilities, handoffs, exceptions, workarounds, and interactions between business systems.Organize complex or incomplete information into clear, logical, and understandable documentation, identifying gaps, inconsistencies, and areas requiring clarification.Refine documentation based on feedback from functional SDI members and business subject matter experts, ensuring accuracy, consistency, and appropriate levels of detail.Process Discovery & Analysis:Work alongside functional SDI team members to learn and understand business operations, workflows, and supporting systems.Participate in business process discovery meetings, stakeholder interviews, workshops, and system demonstrations, capturing key information and asking clarifying questions.Research and investigate business processes using available documentation, meeting recordings, and other approved information sources.Assist in identifying process gaps, inefficiencies, manual workarounds, and opportunities for improvement.Assist with targeted follow-up discussions to clarify process details, resolve documentation questions, and support increasingly independent process analysis.Process Knowledge Management & SDI Collaboration:Organize, maintain, and update process documentation within the SDI process knowledge repository and approved collaboration tools, applying consistent templates, naming conventions, classifications, and version control practices.Maintain appropriate links between process documentation, project artifacts, supporting source materials, decisions, and related business or systems information to ensure traceability, context, and reuse.Collaborate with functional SDI members, business process owners, and IT teams to validate documentation and support a shared understanding of business processes.Support SDI initiatives by capturing and preserving process knowledge developed through discovery and project activities, providing documentation that supports future analysis, process design, and system improvements.Learn and apply approved process mapping, collaboration, and AI-assisted documentation tools while contributing ideas to improve documentation practices and team effectiveness.
