Description Seeking Customer Service Representatives for 1st and 2nd shift! First shift will be working 8a-5p and second shift will be working 11a-8p.Robert Half has a challenging career opportunity for an articulate, highly-skilled Customer Service Representative in the growing Manufacturing industry. Are you someone who loves creating durable and productive customer relationships? Then this may be the role for you. Expect this role to exist within a dynamic and fast-paced working environment. This Customer Service Representative position is based in the Miamisburg, Ohio region and is a long-term contract / temporary employment opportunity.What you get to do every single day
Give exceptional customer service in a timely fashion
Be a part of business development by actively cross-selling and referring customers
Handle incoming telephone calls
Field and send out send written business correspondence
Call Alison today for immediate details937.224.8326!Requirements
Knowledge of Customer Relationship Management (CRM) systems, e.g. ACT!, Highrise, and Insightly
Comfort and confidence when interacting with internal and external partners and clients/customers
Excellent verbal, written, and social communication skills
Demonstrated knowledge of Customer Support
Adeptness in Salesforce.com
Deep understanding of customer service
Comprehensive knowledge of Answering Inbound Calls
Customer Quotes experience
Warranty experience preferred
Price Quotes experience highly desired
Comfort in pursuing resolutions to complicated customer inquiries using complex research methods
Experience with Microsoft Office required
Excellent computer skills
2+ years' experience of proven performance in a goal-driven & customer-focused environment desired
Creative problem solver who anticipates risks and opportunities and maintains a vision for continuous improvement
Customer service and office administrative skills
We are looking for a service 'champion' who knows how to go the extra mile for individual customers and strives to deliver personalized, quality service in every interaction. If this aligns with your experience or career goals, don't hesitate to contact us today!Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.© 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https:///www.roberthalf.com/us/en/terms) .
