Description We are offering a contract for an Operations Support Specialist position in Miamisburg, Ohio. The role involves providing operational support through various administrative tasks within a dynamic industry setting.Responsibilities: Address customer inquiries via calls and emails promptly. Maintain and update customer data for future reference. Accurately record order details into the computer system. Process customer invoices in a timely and efficient manner. Assist in inventory management by monitoring stock levels and placing orders when necessary. Support the shipping and receiving process by ensuring packages are correctly and legibly labeled before dispatch. Pack items into containers, ready for shipping. Follow up on cases requiring action and escalate them to the relevant team member when necessary. Perform administrative duties to support various departments. Requirements Proven experience in answering inbound calls and handling inbound and outbound calls efficiently. Exceptional customer service skills, with a focus on delivering high-quality support to clients. Proficiency in data entry, ensuring accuracy and attention to detail. Experience in handling email correspondence, with strong written communication skills. Knowledge of Microsoft Excel and Microsoft Word, with the ability to use these tools effectively for operations support. Experience in order entry, with a focus on accuracy and efficiency. Ability to schedule appointments, manage calendars, and coordinate with various stakeholders. Experience in managing customer invoices, ensuring accuracy and timeliness. Knowledge of shipping and receiving processes, ideally in a similar industry or role. Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.© 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .
