Description Do you love building solid customer relationships? You might be the Customer Service Representative Robert Half is looking for, for a position in the growing Service industry. This Customer Service Representative position is an excellent career opportunity for someone who is articulate and highly-skilled. This could be the Strongsville, Ohio Customer Service Representative position you're looking for, if you're available for a long-term contract / temporary to hire engagement. If you like the idea of working in a dynamic, rapidly-changing call center, this position could be for you. The hours for this position are Monday - Friday from 8:00am -4:30pm. What you get to do every day
Receive and send written business correspondence
Handle incoming telephone calls
Provide accurate, friendly customer service in a timely fashion
Be a part of business development by actively cross-selling and referring customers
Requirements - 2+ years of past relevant experience
Ability to interact effectively with internal and external partners and clients/customers
Demonstrated experience performing extensive research to resolve complex customer inquiries
Upbeat, positive attitude and an approach to work rooted in professionalism
Strong communication and interpersonal skills (verbal, written, and listening)
Ability to navigate multiple computer systems and applications
Strong customer service and office administrative skills
Proven knowledge of Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly
Customer service experience
Proven knowledge of Answering Inbound Calls
Data entry experience preferred
Assist Customers experience required
Well-founded grasp of Detailed Reports
Comprehensive knowledge of SAP
Experience with Microsoft Office
Eager problem-solver who listens for customer cues and actively resolves problems with grace and integrity
If you seek to deliver great customer outcomes and want to improve your customer service skills to deliver personalized service specific to individual customer needs, we want to hear from you now. Apply today! Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.© 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https:///www.roberthalf.com/us/en/terms) .
