Company: Reboot Staff
Location: Westlake, OH
Salary: $16.50 –$22.00 hourly (commensurate with experience)
Benefits: Comprehensive benefits package including health insurance, retirement plans, paid time off, and professional development opportunities.About the RoleReboot Staff is seeking a detail-oriented and customer-focused Data Entry Customer Service Assistant to join our team in Westlake. This dual-function role combines accurate data management with exceptional customer service to ensure client satisfaction and operational efficiency. Key ResponsibilitiesData Entry: Accurately input, update, and maintain client and business information in company databases.Customer Support: Address customer inquiries via phone, email, or in person, providing accurate and timely information.Problem Solving: Resolve client issues by identifying solutions or escalating to the appropriate department.Record Management: Organize and maintain files and records to ensure data accuracy and compliance.Order Processing: Assist with order placement, tracking, and follow-up to meet client expectations.Reporting: Generate reports on data and customer interactions as needed.
