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VXI is GROWING! We're expanding up to 1000 employees in our Youngstown, Ohio location.
If you want a job that you can build into a career and have opportunity for growth as well as stability, then VXI is a place you want to be in. We are looking for Customer Care Representatives to join our team!
Customer Account Representative Responsibilities:
-Customer Care Representative with Sales will act as a liaison, provide product/services information and resolve any emerging problems that our customer accounts might face with accuracy and efficiency.
-Successful Customer Care Representatives are patient, empathetic, and passionately communicative.
-Problem-solving also comes naturally to customer care specialists. They are confident at troubleshooting and investigate if they don’t have enough information to resolve customer complaints.
-Inbound Customer Service Representative and Sales Representatives are also expected to use a consultative sales approach as you build trust and rapport, learning about the customers’ needs.
-In addition, you will be required to overcome objectives and meet a required quota’s / metrics.
Your goal is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction.
Able to submit to a background check and drug test upon offer of employment
Customer Account Representative Benefits:
-Full Health Insurance (Medical, Dental, & Vision)
-Fun Work Environment
-Abundant Advancement Opportunities Equal Opportunity Employer: disability/veteran
-Cell phone benefits for employees - $25/month per line for unlimited phone, text and data. restriction may apply
-Referral for Life Program ™- Referee receives a residual bonus every pay period for you and your referral. restriction may apply
-TV programs employee discounts – If applicable, employee receives TV program at an employee discounted rate
Job Type: Full-time
Salary: $10.00 to $14.00 /hour
To apply, please visit:https://jobs.vxihires.com/youngstown/
