Vacancy expired!
Excellent full-time benefits!
Monday- Friday 8am- 5pm
Please contact Tyler to apply 405-229-5866
Your job description as a Level One Provider Support Representative is as follows:
1. To provide the best possible customer service for members, attorneys, and associates through inbound and outbound phone calls
2. To obtain specific information from a court or attorney regarding a traffic citation and input that information into the computer system
3. To serve as a means of communication with courts and attorneys to determine the status of traffic citations
4. To precisely input any information given by courts or attorneys into the computer system
5. To recognize any case that may need specific actions to be taken and properly notifying a supervisor
6. To properly complete various forms of paperwork needed to handle the case in the best possible manner
7. To zero out state docket each week
8. To perform other duties as assigned by team lead when needed
9. To arrive on time and stay for the duration of your scheduled shift
10. To maintain proper records of attendance by correctly using the Paycom system
11. Report to Team Lead
Qualifications:
1. Must be able to verbally communicate via telephone
2. Type at least 15 WPM
3. Must be able to operate a computer and use the internet
4. Be familiar with 10-key
5. Consistently answer phone calls
6. Legibly complete paperwork
7. Familiarity with legal terms
Physical Requirements:
1. Must be able to sit for eight hours a day
2. Must be able to use wrists, hands, and fingers for typing at a computer eight hours a day
3. Must be able to hear/speak with a customer via telephone
4. Must be able to review, analyze, and communicate information contained on a computer screen
