Desktop Support Technician

Desktop Support Technician

Vacancy expired!

Take your career to the next level with eXcell. We offer jobs with Fortune 1000 companies nationwide AND invest in your career development through our generous, annual training contribution.

6+ Months with Likely Extension Local Candidates only What You ll Do:

In order to deliver our exceptional services, we need a team of dedicated and enthusiastic, hard-working, and customer service-oriented technicians! That s where you come in!

You will be expected to deliver exceptional customer service as the face of CompuCom. You will be responsible for interacting and servicing our clients with any technical problem they are experiencing. Be helpful, relatable, and pleasant while diagnosing and fixing their problems.

Who You Are:

• Experienced:
  • Troubleshooting with AutoCad and Engineering programs
  • 3 years of related work experience, or AA degree, or technical training or equivalent combination of education and experience
  • Experience in the Oil, Gas, or Energy industries a plus
  • Experience working in a Warehouse/Shop Floor environment - You will need steel-toed shoes/boots
  • Excellent Customer Service Skills
  • A+ Certification a huge plus
  • Solid experience and understanding of IT services and products
  • Enthusiastic about technology and willing to learn and stay on the cutting edge
• Personable:
  • Relatable and responsible when interacting with ALL customers
  • You re a tech that customers look forward to seeing
  • Consultative approach to solving issues - help us help them!
• Reliable:
  • Ability to transform technical IT solutions lingo into terms everyone understands
  • Impeccable follow-through to customer satisfaction
  • Will attempt to connect to anyone you meet, no matter how difficult
• Go-Getter:
  • Insatiable desire for knowledge, independence, and success - strive for more than the status quo
  • Not intimidated by problems you ve never seen before - confidence is key!
  • Hungry to work hard and hungry to grow your career!

W2 only, no Corp to Corp. We are unable to sponsor H1B visas at this time. eXcell Supports Equal Employment Opportunity eXcell , a division of CompuCom Systems, Inc., a global company headquartered in Bellevue, Washington, provides IT staffing services and solutions to Fortune 1000 companies as well as small and medium business. For more information, visit www.excell.com.