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Here at APMEX we have multiple opportunities available. Part- Time Customer Service, Operations Associate FT and PT, and more. check out our careers page at apmex.com/careers
This is not your average warehouse job! Yes, you are responsible for filling customer orders and delivering them to the Double Checking platform in a manner that meets company standards for safety, security and productivity. But you'll do your work in a climate-controlled environment using leading edge inventory control and order fulfillment technology. You will also learn about the exciting world of numismatics and precious metals while you work!
A Day in the Life of an Operations Associate:
The Operations Associate is responsible for filling, double checking, and receiving all customer orders and delivering them in a manner that meets company standards for safety, security and productivity. The Operations Associate is responsible for the completeness and accuracy of all orders as well as organizing and integrating all products into the SOSM/Bullion vault and checking in product on orders received from dealers and retail customers to verify the accuracy of each order and to authenticate all Gold, Platinum, and Palladium received by APMEX.
Efficiently pull customer orders for shipment, ensuring that the correct number and type of product is pulled and shipped
Assemble various types of merchandise for shipment. Carry or transport orders to double checking area; stencil, tag or mark orders as necessary
Repack and weigh any orders that require such handling when necessary, and report quality variances.
Ensure product that is pulled is accurate and free of damage
Efficiently review customer orders pulled by order pullers for shipment, ensuring that the correct number and type of product is pulled and shipped
Assemble various types of merchandise for shipment. Carry or transport orders to shipping as required; stencil, tag or mark orders as necessary
Repack and weigh any orders that require such handling when necessary reporting quality variances
Verify orders match the enclosed customer purchase order on each order
Verify counts on the order match the counts received with each order
Make sure item descriptions on the orders are correct
Validate metal content on all Gold, Platinum, and Palladium
Communicate with Double Checker to ensure smooth transition of orders
Assist making 90% bags for Product Manager
Conduct physical inventories as required
Verify all products are separated by their proper product code
Package and code all products
Verify all coding/packaging on Gold, Platinum, and Palladium
Take packaged products to the SOSM/Bullion vault for integration
Prepare vaults for end of month inventory
Conduct velocity reports to verify stock is current
Efficiently pull customer orders for shipment, ensuring that the correct number and type of product is pulled and shipped
Assemble various types of merchandise for shipment. Carry or transport orders to double checking area; stencil, tag or mark orders as necessary
Repack and weigh any orders that require such handling when necessary, and report quality variances.
Ensure product that is pulled is accurate and free of damage