Job SummaryWe are seeking a friendly, motivated, and sales-focused Customer Service Agent to engage with customers, understand their needs, and recommend products and services that best fit their interests. This role is ideal for individuals who enjoy helping people, building relationships, and achieving sales goals.ResponsibilitiesPresent and explain products and services to prospective customers.Identify customer needs and recommend appropriate products or solutions.Support promotional and sales initiatives to achieve team goals.Build strong customer relationships and encourage repeat business.Address customer questions and concerns while supporting purchasing decisions.Follow up with prospective and existing customers to support sales opportunities.Maintain accurate records of customer interactions and sales activities.Collaborate with team members to achieve customer engagement and sales goals.Participate in ongoing sales training and professional development.